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F&I Manager

LITHIA

Suburban Ford of Ferndale

Urgent Need: Experienced F&I Manager

Pay: Performance-based commission plan w/ bonuses

Schedule: We ask that you have open availability to support dealership operations and customer demand. You will be available to work a flexible schedule, including evenings, weekends, and holidays, as these are peak sales periods and key opportunities for maximizing earnings.

Why Join Our Team?

We don't just offer jobs – we offer opportunities. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results. At Lithia & Driveway, you'll find:

  • Real opportunities for advancement across a national network
  • Leadership development and training through our internal learning programs
  • A culture that recognizes and rewards results

What You'll Do

  • Help customers choose protection packages for their vehicle by presenting all products and their benefits.
  • Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers.
  • Submit deals to bank electronically using appropriate dealer system.
  • Enter transactions into ADP and bank approval systems.
  • Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
  • Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
  • Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
  • Work with sales team and sales managers to ensure transactions are completed and to the customer's satisfaction.
  • Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied)
  • Assist Sales Team with customer engagement in the sales department during peak traffic times.
  • Obtain all appropriate licensing within 90 days from date of hire

What You'll Bring

  • 1-3 years of automotive dealership finance experience
  • Prior automotive sales closer experience
  • Strong relationships with lenders
  • A team player focused on providing exceptional customer service
  • Driven with ability to set and achieve targeted goals
  • Excellent organizational skills, interpersonal communication with working knowledge of computers
  • CDK Experience preferred
  • Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

Vacancy posted 4 days ago
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