Office Administrator

Company Overview


PCS Retirement, LLC, a subsidiary of FSG Parent L.P., is one of the nation's largest independent and conflict-free retirement solution providers in the industry. PCS provides recordkeeping services to 19,000 plans and 850,000 eligible participants representing more than $26 billion in assets under administration. PCS' comprehensive retirement solutions platform includes business development tools for financial advisors, a data-driven recordkeeping technology that supports all types of retirement plans [401(k), 403(b), 457, Cash Balance, Defined Benefit, Non-Qualified], individual retirement accounts (including payroll deduction IRAs), and health savings accounts.


At PCS Retirement, we cultivate an environment built on trust, where every team member is empowered to take ownership and contribute to our shared vision. Through collaborative teamwork we foster growth, both personally and professionally, ensuring that together we exceed expectations and achieve remarkable success.


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Job Summary


The Office Administrator oversees daily office operations and provides backup support for mail processing. This role ensures accurate handling of confidential information, timely distribution of mail and packages, and coordination with vendors and building management for office upkeep. This role is ideal for someone who has initiative, can work individually, thrives in a dynamic environment, enjoys creating a welcoming workplace, and can juggle multiple responsibilities with ease.


This role is 100% on-site at our office location in center city Philadelphia

Job Responsibilities

• Handle confidential information, including PII, with discretion and professionalism.
• Oversee incoming and outgoing mail and packages in compliance with company procedures.
• Manage inbound mail workflow efficiently, including opening, sorting, scanning, distribution, and processing of checks.
• Maintain organized and secure mail storage systems.
• Ensure the office environment is clean, safe, and well-stocked.
• Coordinate with building management and vendors for security, safety, maintenance, repairs, and improvements.
• Manage employee and guest access by setting up and deactivating badges for employees, adding guests to visitor lists, and ensuring proper access control.
• Issue and track parking passes for employees and visitors.
• Manage office supplies inventory and place orders as needed.
• Proactively support in-office activities that foster a collaborative, team-focused environment.
• Coordinate catering, office space reservations, and related event logistics for onsite employee meetings and events.
• Welcome guests and employees with professionalism and courtesy.
• Coordinate and manage special projects as assigned.

Requirements

• 1-3 years experience in an office management, administrative, or similar role in a professional office environment
• Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines
• Exceptional attention to detail and accuracy in all work outputs
• Demonstrated experience with data entry and maintaining organized records
• Excellent written and verbal communication skills in a business setting
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) with the ability to support day-to-day office operations
• Experience handling confidential and sensitive information with a high level of discretion and professionalism
• Ability to work independently, take initiative, and anticipate office needs
• Hands-on experience with mail handling, shipping, and office logistics (preferred)
• Prior experience supporting office administration functions, including vendor coordination, supplies management, and general office operations

Remote Work Information


For all virtual remote positions, in order to ensure employees can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 50 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Please ensure that you are able to meet these expectations before applying.

Compensation Information


The average salary for this position is expected to be between $40,000 and $50,000/year however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We do not anticipate candidates to be paid at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, medical, dental, vision, life insurance, short and long term disability, paid-time off, etc. For more information, please visit pcsretirement.com/careers

Additional Information


As an employer, PCS believes our success depends on diversity, inclusion, and mutual respect among our team members. We want to look like our customers, and we recruit, develop, and retain the most hardworking people from a diverse candidate pool. We are committed to making all employment decisions based on business need, merit, capability, and equality of opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.