Counter Sales Representative

Job Description

Job Description

Job Title: Operations Support Representative / Inside Sales
Job Description

This role supports a steel pipe distribution operation by combining inside sales, customer service, and operational coordination. You will handle quotes, orders, and customer inquiries while working closely with the yard and operations team to ensure accurate inventory, smooth order flow, and reliable delivery. The position offers a balanced mix of office work and hands-on interaction with materials and inventory, giving you a clear view of how orders move from initial quote through fulfillment.

Responsibilities

• Provide responsive customer support by handling quotes, order entry, and product inquiries via phone, email, and in person.
• Collaborate closely with operations staff to confirm inventory levels, product availability, and detailed order requirements.
• Occasionally go into the yard to verify materials, check product specifications, and support overall order accuracy.
• Coordinate with shipping, receiving, and sales teams to ensure smooth order flow from initial request through delivery.
• Build and maintain strong relationships with contractors, fabricators, and industrial customers through attentive service and follow-up.
• Assist with tracking orders, updating customers on order status, and resolving issues or discrepancies as they arise.
• Maintain up-to-date knowledge of products, pricing, and inventory to provide accurate information and guidance to customers.
• Support general customer service and account management activities to strengthen long-term customer partnerships.
• Contribute to a team-focused environment by assisting colleagues and supporting operations where needed.

• Minimum of 2 years of inside sales, sales support, or customer-facing experience, preferably in a B2B or industrial environment.
• Demonstrated customer service skills with the ability to manage inquiries, resolve issues, and build strong relationships.
• Experience in inventory-related work or order coordination, with comfort verifying materials and order details.
• Strong communication skills, both verbal and written, for effective interaction with customers and internal teams.
• Solid organizational and problem-solving abilities, with a focus on accuracy and follow-through.
• Detail-oriented approach and ability to manage multiple priorities in a fast-paced environment.
• Basic computer proficiency, including order entry systems, email, and Microsoft Office applications.
• Team-focused mindset with a willingness to collaborate across operations, sales, and logistics.

• Background in steel, pipe, aluminum, lumber, construction, or similar industrial materials is a strong plus.
• Comfort working in a role that blends office-based coordination with on-site interaction in a warehouse or yard.
• Experience in inside sales, customer support, or account management in a distribution or manufacturing setting.
• Ability to quickly develop product knowledge and understand pricing structures and inventory practices.
• Capacity to build and maintain relationships with contractors, fabricators, and industrial customers over time.

You will join a stable, team-oriented organization that values collaboration and individual contribution. The role offers a consistent full-time Monday–Friday schedule, providing reliable work-life balance. You can grow your skills in both sales support and operations, gaining broad exposure across the business. The environment is supportive, with colleagues who work together to solve problems and deliver excellent service, and your efforts are recognized and appreciated.

Work Environment

You will work in a combined Office/Warehouse/Materials Yard setting, splitting time between office-based tasks and hands-on coordination in the yard. The environment involves regular interaction with steel pipe and other industrial materials, as well as close collaboration with operations, shipping, receiving, and sales teams. You can expect a consistent full-time Monday–Friday schedule in a practical, industrial setting where teamwork and communication are essential.

Job Type & Location

This is a Contract to Hire position based out of Vancouver, WA.

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Vancouver,WA.

This position is anticipated to close on Jul 6, 2026.

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Company Description

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.