Regional Workforce Development Manager

Oversee and provide career counseling to participants, assessing skills, barriers, interests, and goals Develop, review, and update Individual Employment Plans twice yearly Conduct job development and business outreach to secure unsubsidized job openings Document counseling sessions, IEP updates, training progress, and job placement efforts in the CRM system Develop and execute outreach plans to recruit diverse participants Source, evaluate, and enroll eligible low-income individuals aged 55+ Develop host agencies and secure nonprofit host sites Conduct participant orientations and required safety reviews Lead community promotion and marketing through presentations, written materials, and media engagement Communicate program information to varied and culturally diverse audiences Lead daily office operations and manage administrative functions Delegate responsibilities to staff participants Select, train, and directly supervise staff participants Train staff participants on office technology and data systems Identify, document, and resolve complex operational issues Prepare accurate and timely administrative and program reports Requirements Minimum of a bachelor’s degree in business, education, social sciences, or a related field required; equivalent work experience will be considered Minimum of 3 years of relevant client- or public-facing professional experience required At least one (1) year of supervisory or team leadership experience strongly preferred Minimum of 3 years of experience utilizing the Microsoft Office Suite in a professional setting Knowledge of key social service and employment resources within the assigned territory is preferred Proficiency in CRM, Paylocity, and Office 365 Ability to travel regularly 2–3 days per week within Trumbull, Mahoning, and Ashtabula counties Core Competencies Demonstrates expertise in career counseling, program management, and community outreach, with a strong focus on developing Individual Employment Plans and leading diverse teams. Proficient in utilizing CRM systems and Microsoft Office Suite to enhance operational efficiency and participant engagement. Highest-signal resume keywords Career Counseling Individual Employment Plans Team Leadership CRM Proficiency Community Outreach ATS Optimization Keywords Hard Skills Career Counseling Individual Employment Plans Job Development Administrative Reporting Operational Issue Resolution Soft Skills Communication Team Leadership Delegation Training Cultural Competence Industry Keywords Social Service Resources Employment Resources Community Promotion Diverse Recruitment Nonprofit Host Sites Tools & Technologies CRM Paylocity Microsoft Office Suite Office 365 #J-18808-Ljbffr