Account Manager (Charlotte)

Account ManagerAt The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today!30 Days PTO! - Use it, Cash it, Roll itPotential Company BonusesTuition Reimbursement401k Retirement PlanHealth Insurance (Medical, Vision, and Dental)Healthcare and Dependent Care FSAShort and Long-Term DisabilityEmployee Assistance Program (EAP)Basic Life InsurancePosition OverviewAs part of the Donor Resources Department, the Account Manager is responsible for the goal of a territory.Responsible for managing existing blood drive accounts, maximizing their production, finding new accounts, and working efficiently to best utilize corporate resources.Works closely with the Donor Resources management team to meet and exceed the collection goals and inventory needs of The Blood Connection while building strong relationships in the territory.Provides all necessary support to blood drive coordinators through personalized, consistent, and proactive planning, utilization of appropriate marketing and advertising tools, donor appointment management, and appropriate follow-up.Essential FunctionsPlan and execute effective strategies to recruit, retain, and manage sponsor group organizations and relationships to achieve territory blood collection goalsEstablishes blood drive projections in line with Divisional resources and needsDevelop potential sponsor leadsStrategize recruitment tactics well in advance of blood drive date and adhere to drive planning best practicesHold external stakeholders responsible for helping to achieve drive goalsEffectively communicates with donor chairpersons and donor groups pre, during and post drive eventEncourages creativity and successful campaigns to increase donor participation at blood drivesImplements all TBC marketing programsExhibit teamwork within division to help ensure Divisional goal is metEstablishes committees to recruit donors and volunteer at drivesCoordinates meetings and presentations within sponsor groups to teach donor recruitment techniques and encourage importance of each account hitting goalProvides superior customer service to blood donors, blood donor groups, internal and external customers.Establishes patronage and relationships with blood drive sponsor groupsEducates the community by attending health fairs and community/marketing events and giving presentations to spread the mission of The Blood ConnectionOrganizes meetings with sponsor contacts, committees, and/or employees to educate them and promote blood drives. Seeks out opportunities to speak at services at houses of worshipSeeks out supervisory, health/safety meetings, and employee meetings to further educate and recruit donors for blood drivesBuilds strong relationships with sponsor groups to grow blood drives into more successful eventsMinimum QualificationsCollege degree preferredOutside sales and/or marketing experience of 2 years preferred or related experience.Public Speaking-ability to sell The Blood Connection to all groups in the community by carrying our message of community service and the necessity of participation and supportExperience with Microsoft Office including PowerPoint, Excel, and WordValid Driver's License with no major infractions and dependable transportationAbility to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workersAbility to organize and prioritize workload and meet deadlinesExcellent analytical, organizational, interpersonal, verbal, and written communications skillsStrong computer skillsAbility to work with all levels and in a diverse work environmentAbility to establish and maintain effective working relationships with staff, management, and peersPhysical DemandsThe physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lifting up to 25 poundsSitting, standing, or walking for an extended periodBending and twistingEqual Opportunity Employer Veterans/Disabled