Administrative Assistant I

Administrative Assistant I Position located in Litchfield Park, AZ . Responsibilities Track product in the shop, providing timely updates to the customer service team of item's status and completion. Conduct other order research as needed, composing replies to all department inquiries. Process items that are returned to the hub and disposition to outlet, scrap, or RTS. Maintain accurate logs, tracking product that has been returned and product that is pending return. Create outlet shipments, ensuring all items loaded meet the Chip and Dent standard. Collaborate with outlet stores to resolve any discrepancies. Determine root cause for return and process claims. Coach and cross‑train on daily functions to help strengthen team knowledge and awareness of proper processing of daily transactions. Keep work area safe, organized, and clean according to general warehousing practices and OSHA requirements. Other duties as assigned. Qualifications High School Diploma or equivalent. At least 1 year of warehouse experience. Onsite and in‑office role. At least 2years of experience with MSSuite: Outlook, Word, Excel. At least 1year of experience working with WMOS, Oproto, and YardView. Strong communication and organizational skills to complete daily workload/projects in a timely manner. Willing to cross‑train other job functions as needed to support company goals. Acquire/demonstrate WSI product knowledge for all brands. Preferred Bilingual is a plus (English/Spanish). Physical Requirements Able to bend, reach, and squat throughout the day. Benefits Generous discount on all Williams‑Sonoma, Inc. brand products. 401(k) plan and other investment opportunities. Paid vacations, Employee Assistance Programs, Time off to volunteer, Matching Gifts Community Service Program, and holidays (in some locations). Health benefits, dental and vision insurance, including same‑sex domestic partner benefits, Legal and Identity Protection Plans, and Pet Insurance. For more information on our benefits offerings, please visit MyWSIBenefits.com. To learn more about our Supply Chain culture and regional associate events, please visit (Login credentials may be required). EEO Statement Equal Opportunity Employer. At this time, we are not accepting referrals from third‑party recruiting agencies for this position. #J-18808-Ljbffr