Dental Office Manager - Fort Wayne, IN

Location 10409 E. Washington St.,Indianapolis, IN, 46229,United States Base Pay $20.00 - $25.00 / Hour Employee Type FT Non-Exempt Required Degree 2 Year Degree Manage Others Yes Job Overview We are seeking a highly organized and proactive Office Manager to oversee daily operations and ensure the smooth functioning of our office environment. The ideal candidate will possess strong leadership skills and a comprehensive understanding of administrative tasks, human resources, and vendor management. This role is essential in maintaining an efficient office atmosphere while supporting team members in their daily activities. Responsibilities Primary Responsibilities Align the team with the company’s vision, mission, and core values. Monitor financial performance, ensuring daily, weekly, and monthly production goals are met. Optimize patient scheduling to ensure efficiency and maximize treatment acceptance. Conduct daily schedule audits to identify opportunities for improvement. Lead daily huddles, monthly team meetings, and interoffice communications. Oversee recall and reactivation systems, ensuring patient retention. Provide leadership and mentorship to staff, fostering a culture of professionalism. Manage employee scheduling, addressing shift changes and staffing needs. Address and document patient grievances and staff misconduct, escalating when necessary. Ensure strict compliance with HIPAA, OSHA, and CDC regulations. Train and onboard new employees to maintain consistency in practices and protocols. Oversee insurance verification, claims processing, and patient billing accuracy. Maintain an organized, welcoming, and professional office environment. Coordinate maintenance of office equipment and manage supply inventory. Assist clinical staff and dentists with operational support as needed. Additional Duties Ensure every patient receives a warm welcome and exceptional customer service. Educate patients on treatment plans and financial options. Maintain cleanliness and organization throughout the office. Confirm and reschedule appointments as needed, reducing no-show rates. Promote positive patient engagement through referrals and online reviews. Ensure compliance with all state and federal healthcare regulations. Maintain confidentiality and accuracy of electronic health records (EHR). Support multi-location coverage based on company requirements. Qualifications MUST HAVE A DENTAL OFFICE MANAGEMENT EXPERIENCE Associate Degree or equivalent experience required. 2-5 years of experience in a dental office, with expertise in insurance verification, billing, and patient service. Proven leadership and team management abilities. Strong oral and written communication skills. Ability to work in a fast-paced, patient-focused environment. Proficiency in Microsoft Office Suite and dental practice management software. Flexibility to work varied hours, including evenings and weekends as needed. Strict adherence to HIPAA, OSHA, and CDC regulations. If you are an enthusiastic individual with a passion for organization and team support, we encourage you to apply for this vital role within our organization. Job Type: Full-time Pay: $20.00 - $25.00 per hour 401(k) Health insurance Paid time off Vision insurance Experience Dental Office Manager: 3 years (Required) Ability to Commute Indianapolis, IN 46804 (Preferred) Committed to Excellence in Urgent and Family Dental Care At our practice, we are dedicated to fulfilling our mission of providing Urgent Access to Dental Care, Everywhere . We understand that dental emergencies and oral health concerns can arise at any time, and we are committed to delivering immediate, high-quality care when our patients need it most. In addition to urgent dental care, we also offer comprehensive family dentistry services, ensuring that patients of all ages receive the best possible treatment in a welcoming and compassionate environment. Our core values guide every aspect of our work: Do What is Right – We uphold the highest standards of integrity and patient-centered care. Grow with Purpose – We are committed to continuous learning, innovation, and professional development. Express Gratitude – We foster a culture of appreciation, respect, and kindness. Make it Happen – We take initiative, solve problems, and strive for excellence in everything we do. Under new management , we are dedicated to fostering growth and continuous improvement —not only in patient care but also in the development and well-being of our employees. We believe that exceptional patient care begins with a well-supported team. That’s why we empower our employees with the knowledge, skills, and resources they need to succeed. We prioritize their professional growth and recognize their hard work through: Competitive remuneration packages Exceptional benefits for a better work-life balance Quarterly bonuses aligned with KPI achievements Ongoing recognition and appreciation for outstanding performance As we move forward, we remain steadfast in our commitment to delivering top-tier dental care while creating an environment where our employees can thrive. Together, we are building a stronger, more dynamic practice that benefits both our patients and our team. #J-18808-Ljbffr