Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Enterprise CSM: Onboarding, Renewal & Adoption

$128k - $150k

SupportFinity™

SupportFinity™ is seeking a Customer Success Manager to lead the onboarding and renewal process for enterprise customers in San Francisco. This role involves tailoring implementations to client needs and building trusted relationships with General Counsels. The ideal candidate will bring 3+ years of experience in CSM or similar roles, showcasing excellent presentation skills and financial acumen. A competitive compensation package includes a base salary of $128,000–$150,000 plus equity. #J-18808-Ljbffr SupportFinity™

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Enterprise CSM: Onboarding, Renewal & Adoption in San Francisco, CA vacancy
  •  ...trusted advisor and bridge between Tavily and our enterprise customers. You'll guide customers through their entire journey, starting from onboarding and implementation, through ongoing adoption and enablement, to renewal and expansion. You are both a relationship... 
    Suggested

    Tavily Inc

    San Francisco, CA
    4 days ago
  •  ...looking for an Associate Technical Success Manager to build strong technical relationships with enterprise customers. You will drive customer adoption through effective onboarding and ongoing support, ensuring satisfaction and value realization from the platform. This role... 
    Suggested

    New Relic

    San Francisco, CA
    4 days ago
  • $132.89k - $166.11k

     ...your team. What you'll do As an Enterprise Customer Success Manager, you will...  ...own the full lifecycle of success, from onboarding to renewal by leveraging product usage insights,...  ...functional collaboration to drive product adoption, minimize churn, and grow account... 
    Suggested
    Work at office
    Remote work
    Work from home

    Brex

    San Francisco, CA
    2 days ago
  • $100k

     ...Enterprise Customer Success Manager Full-Time · San Francisco...  ...relationships, drive adoption and usage, and protect...  ...dedicated Enterprise CSM at Adapt — which means...  ...early — not when the renewal is two weeks out. You’...  ...and ensure clean post-onboarding handoffs. Maintain... 
    Suggested
    Full time
    Contract work

    Adapt Insurance

    San Francisco, CA
    1 day ago
  •  ...experienced and commercially minded Enterprise Customer Success Manager (CSM) to join our growing...  ...them to full product adoption and value realization while directly owning renewals and identifying expansion...  ...value, and revenue. Lead onboarding and education efforts, ensuring... 
    Suggested
    Relocation package

    Laurel Property Services

    San Francisco, CA
    4 days ago
  • $165k - $230k

     ...own the full customer relationshipfrom onboarding and adoption to expansion and renewalwhile serving...  ...experts. Our customers range from enterprise talent teams to startup founders,...  ...managing onboarding, expansion, and renewal motions simultaneously. You'll help... 
    Relocation

    Juicebox

    San Francisco, CA
    1 day ago
  •  ...Enterprise Customer Success Manager We are hiring an Enterprise...  ...accounts and help scale their adoption, enablement and usage of...  ...or blockers arise. Secure Renewals & Expansion: While consumption...  ...Enablement & Evangelism: Lead onboarding workshops and business... 

    Factory

    San Francisco, CA
    2 days ago
  • $350 per month

     ...Customer Success Manager Gumloop is seeing massive enterprise adoption. Shopify, Instacart, DoorDash, and Ramp are rolling out...  ...Own a portfolio of enterprise accounts end-to-end (onboarding, adoption, renewal, expansion) and be the person your customers call when... 
    Temporary work
    Remote work

    AgentHub Inc.

    San Francisco, CA
    4 days ago
  • $180k - $220k

     ...product. This position involves onboarding, supporting, and ultimately...  ...product’s value and secure renewals and upsells. Value Focused :...  ...regular meetings. Usage and Adoption: Drive user‑level adoption...  ...working with mid‑market to enterprise customers. Exceptional communication... 
    Contract work
    Work at office
    Remote work
    Visa sponsorship
    Relocation package

    IVO Inc

    San Francisco, CA
    2 days ago
  • $130k - $150k

     ...and technically proficient Enterprise Customer Success Manager to...  ...own strategic outcomes-from adoption to expansion-for a portfolio...  ...Experience with pricing, sales, renewals, or expansion discussions...  ...Looks Like ~90-day onboarding plan that includes gaining platform... 
    Work at office
    Remote work

    GoodData

    San Francisco, CA
    2 days ago
  •  ...technology firm seeks a Customer Success Manager to enhance customer onboarding, engagement, and retention. In this remote position, you will...  ...building, and a proven track record in driving product adoption. Join a fast-growing team to make real-world impacts in global... 
    Remote job

    Canals

    San Francisco, CA
    5 days ago
  • $110k - $130k

     ...serve as a trusted partner to our customers and own training, adoption, retention and expansion for their book of business. We work primarily...  ...achieve this, you will: Define success with customers and onboard them Own relationships and be proactive in finding ways to... 
    Full time

    Bobyard

    San Francisco, CA
    5 days ago
  •  ...approximately 75 commercial accounts. You'll be responsible for ensuring customers derive maximum value from the platform and assist with onboarding and support. The ideal candidate has 2+ years of B2B SaaS customer success experience, strong analytical skills, and familiarity... 

    Nooks

    San Francisco, CA
    3 days ago
  • $130k - $160k

    A leading procurement platform provider is seeking a Senior Customer Success Manager to oversee enterprise customers. The ideal candidate will leverage 8+ years of experience in customer success and account management, preferably within the B2B SaaS space. Responsibilities... 

    ZipHQ, Inc.

    San Francisco, CA
    3 days ago
  • $125k - $225k

     ...CodeRabbit, we seek an exceptional, passionate Enterprise Customer Success Manager to join our...  ...full customer journey, from kickoff to renewal and expansion. You will build and...  ...objectives and expectations Drive engagement and adoption throughout the full customer journey Own... 

    CodeRabbit, Inc.

    San Francisco, CA
    3 days ago
  •  ...clients achieve maximum value from our platform. You’ll manage onboarding, drive adoption, and build long‑term relationships that lead to retention...  ...‑sell opportunities in partnership with Sales. Manage renewals and mitigate churn risk through proactive engagement. You... 
    Full time

    Alumni Ventures

    San Francisco, CA
    1 day ago
  • $150k - $190k

     ...Department Customer Support We are looking for an experienced Enterprise Customer Success Manager to join our Enterprise team. In this crucial role, you’ll be responsible for executing onboarding and adoption strategies through key client ownership across our Enterprise... 
    Full time

    Pantera Capital

    San Francisco, CA
    2 days ago
  • $201.1k - $380.23k

     ...Success to lead the Americas C&P Enterprise Customer Success & Strategy...  ...initiatives to enhance adoption, partnership, and value realization...  ..., and innovation. CSM Strategy: Develop and roll out...  ...satisfaction and retention. Renewal readiness: Ensure renewal readiness... 
    Local area
    Flexible hours

    Dormont Manufacturing Company

    San Francisco, CA
    2 days ago
  • Dormont Manufacturing Co is seeking a Director of Enterprise Customer Success Management to lead a team focused on driving customer success and adoption in the AEC industry. This role demands strong leadership skills and a proven track record in leading high-performing... 

    Dormont Manufacturing Co

    San Francisco, CA
    1 day ago
  • $95k - $100k

     ...Customer Success Manager, Enterprise Dealpath is looking for a self...  ..., CA! As an Enterprise CSM at Dealpath, you'll manage a...  ...-suite stakeholders Drive adoption and value — define success criteria...  ...and build the case for renewal Lead renewals end to end —... 
    Contract work
    Work at office
    Flexible hours

    Dealpath

    San Francisco, CA
    3 days ago
  • $86.4k - $152k

     ...Inside Sales Enterprise Renewals Specialist Adobe's Enterprise Renewals team is on the lookout for a driven, strategic, and customer-obsessed...  ...renewals with a target of +30% growth, expanding product adoption, and collaborating with product specialists to generate new... 
    Work at office
    Worldwide

    Adobe

    San Francisco, CA
    1 day ago
  • $140k - $200k

    Glean is seeking an AI Success Manager (AISM) who will lead successful implementations of our Work AI platform. You will collaborate with various teams to ensure efficient deployment and drive measurable business outcomes for clients. Candidates should have 3+ years in ...

    Glean

    San Francisco, CA
    5 days ago
  •  ...become part of the leading enterprise solution for frontline...  ...sweetgreen to hire, onboard, and manage over 14 million...  ...to optimize product adoption and customer value...  ...Experience handling renewal conversations and commercials...  ...teams. The Enterprise CSM role is expected to actively... 
    Permanent employment
    Remote work
    Home office
    Flexible hours

    Fountain

    San Francisco, CA
    6 hours ago
  •  ...to the Director, Account Management - Enterprise, you'll partner with our Enterprise...  ...customer retention and expansion from onboarding through renewal. This high-impact role combines equal...  ...Success Team to ensure customers adopt and are successful on Handshake Manage... 
    Full time
    Work at office
    Remote work
    Flexible hours

    Handshake

    San Francisco, CA
    4 days ago
  •  ...About the job Senior Enterprise Account Manager Senior Enterprise...  ...post-sale, responsible for renewal, satisfaction, and in-year...  ...accounts, ensuring seamless onboarding and consistently high...  ...customer lifecycle: onboarding, adoption, retention, renewal, and... 
    Shift work

    4 Staffing Corp

    San Francisco, CA
    1 day ago
  • $200k

     ...platforms. Perfect Timing : We're at the inflection point of AI adoption. The biggest problem isn't better models - it's connecting AI...  ..., and we’re entering a hyper-growth phase selling into the enterprises that are deploying AI agents at scale. Our buyers are Heads of... 
    Contract work
    Relocation
    Shift work

    Arcade

    San Francisco, CA
    2 days ago
  • $300k

     ...Enterprise Account Executive We're standing up a trucking insurance carrier and taking...  ...Build the partner enablement layer: onboarding, certification, revenue reporting, joint...  ...the next generation of Corgi sellers. Renewals and expansion. Grow the book inside each... 

    Corgi Insurance Services, Inc

    San Francisco, CA
    3 days ago
  •  ...é, SKIMS, and more, the company helps enterprises unlock deep customer understanding at...  ...Own the full customer journey: onboarding, adoption, retention, and upsell Act as the day...  ...~ Experience in account expansion, renewals, and upsell strategies is preferred... 
    Work at office

    Satori Digital

    San Francisco, CA
    5 days ago
  •  ...result in exceptional product adoption, high customer happiness,...  ...case studies. Own customer onboarding, training, and adoption....  ...every customer contract is renewed. Qualifications Ideal...  ...Customer Service, Chat software, Enterprise software strongly preferred.... 
    Contract work
    Night shift

    Augment CXM

    San Francisco, CA
    4 days ago
  •  ...recognition of ROI, leading to strong renewals and growth opportunities. What You'll...  ...system and provider group accounts from onboarding through renewal, serving as their...  .... ~ Demonstrated experience managing enterprise renewals and driving net revenue retention... 
    Remote work

    Rainfall Health

    San Francisco, CA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Enterprise CSM: Onboarding, Renewal & Adoption. Be the first to apply!