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Desktop support Technician

$34 per hour

Diamondpick

Title: Data Center Technician
Location:
Omaha, NE
Client: HCL
Client Job ID: 1652537BR



Client SPOC: Devesh Pandey


DP POC: Dinesh Babu T


Bill rate: $34/hr

Job Description


Hardware Installation & Maintenance

  • Install, configure, and maintain servers, storage systems, and network devices
  • Perform hardware diagnostics, preventive maintenance, and replacements
  • Rack, stack, and cable data center equipment as per standards
Network Support
  • Support setup and maintenance of network infrastructure (switches, routers, patch panels)
  • Troubleshoot hardware-level connectivity issues (LAN/WAN, cabling, ports)
  • Coordinate with network teams for upgrades and changes
Systems Monitoring & Troubleshooting
  • Conduct site inspections and regular walkthroughs
  • Monitor system health and performance using tools
  • Respond to outages, alarms, and hardware failures
  • Perform root cause analysis and document resolutions
Power & Cooling Management
  • Monitor power infrastructure (UPS, PDUs, generators)
  • Support HVAC systems and ensure proper cooling
  • Maintain environmental standards (temperature, humidity)
Security & Compliance
  • Enforce physical security and access protocols
  • Ensure compliance with audits and policies
  • Maintain logs and documentation
Documentation & Inventory
  • Track hardware inventory, cabling, and configurations
  • Maintain SOPs and incident records
  • Manage spare parts and coordinate procurement
Collaboration & Support
  • Work with internal teams and vendors
  • Support deployments, migrations, and expansions
  • Handle vendor coordination for repairs (RMA)
Upgrades & Optimization
  • Participate in system upgrades and performance improvements
  • Support infrastructure migration and decommissioning
On-Call & Emergency Support
  • Be available for on-call support
  • Assist in disaster recovery planning and execution

Kindly prioritize this requirement and proceed with the necessary actions at the earliest.


Thank you for your support.
Vacancy posted 2 days ago
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