Office Manager

Full-time

Description

Up to 40 hours a week. Locations are variable depending on OR time, includes Plymouth Meeting, Nazareth and Sewell, NJ locations.  

Manage our medical practice as a dynamic Office Manager!
Our medical practice is seeking a highly motivated and experienced Practice Manager to oversee our daily operations and drive our strategic vision. If you are a results-oriented leader with a passion for exceptional patient care and team management, we want to hear from you!

Why Join ReFocus?

• Career Development & Growth Opportunities: At ReFocus, we are committed to helping you build a long-term career in ophthalmology—whether you’re an experienced technician or brand new to the field.
• Certification Support & Reimbursement: We fully support your professional development and will reimburse the cost of approved ophthalmic certifications , including COA, COT, and COMT . We also provide study resources, mentorship, and paid time for testing when applicable.
• Clear Career Pathways: ReFocus offers multiple career paths so you can shape a future that matches your interests and strengths. Technicians can advance within the Clinical Tech track or explore roles across other job families.

Key Responsibilities & Leadership:

• Operational Excellence: Oversee daily office operations, ensuring efficient workflows and strict adherence to healthcare regulations.
• Team Leadership & Development: Manage staff schedules, resolve interpersonal issues, and foster a positive, high-performance culture.
• Patient Advocacy: Serve as the primary point of contact for patient inquiries, ensuring every patient receives a resolution that exceeds expectations.
• Strategic Implementation: Partner with the Operations Team and Medical Director to develop and execute business plans that drive growth.
• Resource Management: Monitor equipment needs, manage procurement, and oversee IT/EMR system health.
• Compliance & Quality Assurance: Maintain rigorous standards for regulatory compliance and clinical quality assurance.
• Interdepartmental Collaboration: Act as a liaison between Marketing, HR, Billing to ensure seamless company-wide processes.

Candidate Profile & Qualifications:

• Experience: Minimum of 5 years in healthcare management or a comparable leadership role.
• Education: 4-year degree from an accredited university required.
• Technology: Proficiency in Windows-based office technologies and EMR systems.
• Soft Skills: Exceptional communication, problem-solving abilities, and a talent for building cross-functional relationships.

Great to have:

• Master’s degree in Healthcare Administration, Business, or a related field.
• Proven track record in multi-site clinical management.

We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect. We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas. We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.
Refocus is an equal opportunity employer and we value diversity.

#CL1