Business Development Manager
The UPS Store
Are you interested in business-to-business sales and possess an entrepreneurial drive, excellent project solving skills and a positive work ethic? If you are organized and enjoy helping people, join our team in the fast paced printing and shipping industry. Position and Employment Classification Your title will be BUSINESS DEVELOPMENT MANAGER and you will report directly to Company’s CEO or anyone designated by him. You are considered an exempt employee and not subject to minimum wage or overtime regulations. You are expected to be in the field at least 25% of your working time, but 50% is ideal as the Company has found that significant time in the field relates to success in sales. Duties and Responsibilities Employee is expected to make every effort to optimize his/her sales performance and engage in activity on a daily basis that will facilitate this goal. Responsible for new business development, account implementation, and maintaining and deepening customer relationship. Provides face-to-face customer contact, with a focus on achieving personal sales targets and market goals to close and activate new business with small to mid-sized urban customers. Required duties are as follows:
- Scheduling appointments and meeting customers in order to identify and qualify potential prospects and present current product offers. Utilize materials and resources provided to systematically call upon all businesses in your area understanding what those businesses do and who the key players are.
- Effective planning to conduct sales presentations by meeting customers physically on daily basis.
- Provide professional demonstrations or presentations of Company products and services while onsite.
- Liaising between the Company and the customers for up-to-date pricing, service, and latest product-release launches.
- Identifying and qualifying prospective customers through research, networking, Social Media such as FaceBook, Constant Contact Campaigns, and cold-calling.
- Adequately communicates the scope of the work and needs of the customer to the Designers and Production staff.
- Enhancing up-to-date knowledge on new products, procedures, services, and tools by attending training and other meetings. Have a good grasp of product information so as to recommend the best solution to a customer for their printing and signage needs.
- Continuously updating all prospects on Company product modifications, changes, and enhancements.
- Maintaining professionalism, diplomacy, sensitivity, and tact to portray the Company in a positive manner.
- Effectively attending conferences and trade shows, where applicable.
- Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
- Preparing reports for sales and marketing and maintaining accurate expense accounts.
- Updating and maintaining customer account records, including contact names and numbers for future sales.
- Providing product quotes to customers as needed.
RESPONSIBILITIES
* Helps develop and implement the store marketing programQUALIFICATIONS
- Good communication and people skills
- Strong communication, presentation, and writing skills
- High school diploma or GED required
- Must be easy-going, adaptable, quality conscious and professional.
- Neat, clean, and professional appearance
- Well organized and people person with excellent phone handling skills
- Able to cross sell and up sell products and services
- Knowledge and application of printing concepts
- Able to work collaboratively
- High energy level
- Prompt, reliable, and responsible
BENEFITS
- Sales commission
- Health Coverage
- Paid vacation
- Paid holidays
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