Office Manager

Administrative And Operational Manager

Oversee the day-to-day administrative and operational functions of the Corps, including accounting, payroll, human resources support, grant administration, office operations, facility coordination, and ministry support. Provide oversight to assigned staff and programs, support fundraising and long-range planning initiatives, maintain active participation on the Advisory Board, and work closely with the Corps Officer(s) to ensure efficient and effective operations in support of the Corps' mission and ministries.

Essential Duties And Responsibilities

Accounting:

• Maintain accurate accounting records and files to support financial reporting and reconciliation.
• Prepare and process income for deposit in accordance with established procedures.
• Maintain Advisory Board minutes, records, and required reports.
• Maintain accounting records and reports in Gift-In-Kind and other applicable systems.
• Prepare, review, and submit invoices for payment.
• Assist with preparation of documentation for internal and external audits.
• Assist with annual fiscal closing activities and other financial reporting requirements.

Human Resources/Payroll:

• Maintain employee personnel files and required documentation.
• Process payroll changes and submit payroll information to DHQ.
• Assist with new employee onboarding and required documentation.
• Provide general HR administrative support in coordination with DHQ Human Resources.
• Provide day-to-day supervision and operational oversight of the Food Service Ministry and assigned employees in coordination with the Corps Officer(s).

Grant Management:

• Assist with grant administration, tracking, and required reporting.
• Maintain grant documentation and monitor applicable deadlines.
• Coordinate with the Corps Officer(s) and appropriate departments to support grant compliance.

Office Operations:

• Oversee daily front office and administrative operations.
• Supervise assigned front office, volunteer coordination, and janitorial staff.
• Coordinate facility and office needs to support efficient Corps operations.
• Maintain required administrative records, reports, and correspondence.

Supervisory Responsibilities: Supervises food service and other assigned staff.

Qualifications

Minimum Education and/or Experience:

• Associate's degree in business administration or a related field preferred.
• Two to three years of administrative, office management, accounting, or related experience required.
• Previous supervisory experience preferred.
• An equivalent combination of education and relevant experience may be considered.

Special Skills, Certificates, Licenses, Registrations:

• Valid Ohio driver's license and ability to meet Salvation Army driving requirements, including OTIS certification to operate a 12-passenger van.
• Strong leadership, communication, interpersonal, customer service, and community relations skills.
• Strong organizational, time-management, and problem-solving skills with the ability to prioritize and manage multiple responsibilities.
• Working knowledge of office administration, basic accounting, payroll, human resources support, grant administration, and recordkeeping practices.
• Proficiency in Microsoft Office and the ability to learn and use applicable organizational systems and databases.
• Ability to maintain confidentiality, exercise sound judgment, work independently and collaboratively, and handle difficult situations with professionalism and compassion.

Work Environment:

• 50% sitting, bending, stretching (Inside)
• 20% lifting, squatting, stretching, carrying up to 25
• 20% walking, standing (inside and outdoors)
• 10% Driving (outside)

Salvation Army Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of The Salvation Army.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.