Luxury Showroom Operations Associate

Job Description

Job Description

** Luxury Showroom Operations Associate **
** Full-Time | New York, NY (In-Person)**
** $20.00 – $25.00 per hour (based on experience)**

** Position Overview **
We are seeking a polished, detail-oriented Showroom Operations Associate to support the daily operations of a high-end jewelry showroom. This role is best suited for someone who thrives in a refined, fast-paced luxury environment and understands the importance of discretion, presentation, and precision.

You will serve as a key support to both clientele and sales professionals—ensuring seamless operations, meticulous inventory control, and an elevated in-store experience that reflects the standards of a luxury brand.

This position offers a clear path for growth into advanced responsibilities, including memo handling and showroom curation.

** Key Responsibilities **

• Execute opening and closing procedures with strict attention to security and presentation standards
• Maintain precise control of high-value inventory, including intake, tracking, and movement of pieces
• Provide a professional and welcoming experience for walk-in and VIP clients
• Process transactions and assist with custom or special orders
• Curate and maintain showroom displays to ensure a pristine, visually compelling environment
• Support sales team operations with efficiency and discretion
• Coordinate internally to ensure smooth daily workflow and problem resolution
• Assist in managing consignment (memo) pieces as trust and experience develop
• Uphold the highest standards of showroom appearance and client experience
• Contribute to brand presence through in-store content and social media support when needed
• Anticipate needs and resolve issues with composure and sound judgment

** Requirements **

• Proven experience in inventory management (required)
• Professional demeanor with confidence engaging high-end clientele
• Exceptional attention to detail and organizational skills
• Strong time management and ability to prioritize in a fast-paced setting
• Availability to work 40–50 hours per week, in-person
• Business professional or elevated business casual presentation
• Comfortable learning internal systems and operational tools
• Reliable, punctual, and team-oriented
• Ability to perform under pressure while maintaining composure and accuracy
• Demonstrated ability to systematically identify recurring operational patterns, inefficiencies, and process gaps through observation and data tracking
• Required to proactively document, analyze, and report findings with clarity and accuracy to management, contributing to process optimization and operational efficiency

** Preferred Qualifications **

• Experience in luxury retail or the jewelry industry
• Understanding of high-end showroom standards and client service expectations
• Experience handling high-value merchandise with accountability
• Bilingual abilities are a plus

** What We Offer **

• Competitive hourly compensation with growth potential based on performance
• Clear advancement opportunities into specialized operational and merchandising responsibilities
• Direct exposure to luxury clientele and high-value jewelry collections
• A collaborative, high-performance environment in a premier retail setting

** Apply Now **
If you bring precision, professionalism, and a passion for luxury, we invite you to apply and grow within a brand that values excellence at every level.

** Job Type: ** Full-time
** Schedule: ** 8-hour shifts
** Benefits: ** Employee discount, Paid time off
** Location: ** New York, NY 10036 (In-person required)

Company Description

About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.

Company Description

About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.