Office Manager

Job Description
Office Manager

Leominster, MA (Onsite) Full-Time $71,000 - $90,000/year

A leading food manufacturing company is seeking an experienced Office Manager to oversee HR, customer service, and accounting operations. This hands-on role ensures smooth daily administration, regulatory compliance, and coordination across multiple departments in a fast-paced production environment.

The ideal candidate has a background in food manufacturing , exceptional organizational and communication skills, and a proven ability to manage HR processes, customer relationships, and financial operations efficiently.

Position Overview

The Office Manager is responsible for leading administrative, human resources, and accounting activities to support business operations. This position reports directly to senior leadership and plays a critical role in maintaining efficiency, compliance, and customer satisfaction.

Key Responsibilities
Human Resources & Compliance

• Administer employee benefits, open enrollment, workers' compensation, and leave programs.
• Manage onboarding and offboarding, including safety training and documentation.
• Maintain employee files and ensure compliance with all state and federal labor laws.
• Process payroll, manage timekeeping, and handle wage adjustments.
• Monitor employment law updates and implement policy changes.
• Support employee relations, performance management, and HR documentation.

Customer Service & Office Administration

• Serve as the main point of contact for customers, providing timely, professional support.
• Enter and confirm customer orders; coordinate with production and shipping to meet delivery deadlines.
• Manage order tracking, invoicing, and resolution of any discrepancies.
• Oversee office communications, mail, supplies, and vendor relationships.
• Maintain company vehicle fleet compliance and manage insurance documentation.
• Track company assets and maintain accurate records.

Accounting Oversight & Support

• Supervise day-to-day accounting functions and provide backup for AP/AR.
• Support monthly reconciliations, reporting, and audits.
• Assist with budgeting and cost analysis as needed.

Requirements
Qualifications

• 5+ years of experience in office management, administration, or HR (preferably in food manufacturing ).
• Strong understanding of HR compliance, payroll processing, and accounting practices.
• Excellent organizational, multitasking, and interpersonal skills.
• Proficiency with Microsoft Office Suite and ERP/accounting systems.
• High school diploma or equivalent required; college coursework preferred.

Benefits
Compensation & Benefits

• Salary: $71,000 - $90,000/year (commensurate with experience)
• Health, Dental, and Vision Insurance
• Paid Time Off (PTO) and Sick Leave
• Paid Holidays
• 401(k) with Company Match
• Life Insurance and Short-Term Disability
• Annual Bonus