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Executive Director, Customer Care & Warranty

HC Forklift America Corp

HC Forklift America Corp is seeking a Customer Care Director in Rock Hill, SC to design and execute customer care strategies across warranty, fleet management, and national accounts. You will lead nationwide teams, partner with Engineering and Quality, and drive KPI-driven improvements in satisfaction and efficiency. The role requires a Bachelor's degree and 8–12+ years in customer care, with 5+ years in leadership. Expect onsite work, travel as needed, and a comprehensive benefits package. #J-18808-Ljbffr HC Forklift America Corp

Vacancy posted 2 days ago
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