Administrative Assistant (Technology)

Position Type:
Technology/Administrative Assistant (Technology)

Date Posted:
5/20/2026

Location:
Central Office

Date Available:
2026-2027 School Year

Closing Date:
Until Filled
The Plum Borough School District is seeking an empathetic, student-focused, technology professional to serve as a Administrative Assistant (Technology) . This position provides efficient and organized support to facilitate the smooth operation and coordination of technology-related tasks and projects within the organization.

Position Summary

The purpose of a Technology Support Administrative Assistant is to provide efficient and organized support to facilitate the smooth operation and coordination of technology-related tasks and projects within the organization. The role requires strong organizational skills, attention to detail, and the ability to work collaboratively with staff, students, and vendors in a fast-paced environment.

Key Responsibilities

• Support daily technology operations by managing helpdesk requests, maintaining ticket workflows, escalating issues when necessary, and ensuring timely technical support for staff, students, and families.
• Assist with onboarding and offboarding processes for staff and students, including account creation/removal, device assignment and collection, application access, and badge/security management.
• Coordinate technology purchases, inventory organization, and equipment tracking while maintaining a clean and organized technology office environment.
• Assist with District communications, website updates, social media management, and digital content maintenance for District and school platforms.
• Provide user support and training through documentation, instructional resources, and training sessions while promoting effective technology use across the District.
• Support district-wide technology coverage by assisting building technicians as needed and coordinating technical support availability during working and non-working hours.
• Assist the Information Technology Manager with reporting, scheduling, communications, and administrative coordination related to technology operations and projects.
• Maintain confidentiality, stay current with emerging technologies and professional learning opportunities, and perform other duties as assigned by the Information Technology Manager.
• Perform other tasks as assigned by the Information Technology Manager.

Technology Proficiencies:

• Experience in working with student information systems.
• Experience with working in a ticket system, managing and maintaining a healthy inventory of products.
• Ability to develop and maintain efficient technology support processes and workflows.

Qualifications

• High School diploma or equivalent. Associates's or Bachelor's Degree in IT, Computer Science, or a related field
• One to two years of experience in a help desk or technology support role. School district or higher education technology support experience preferred

Work Schedule and Conditions

• Full-time, 12-month position (typical office hours; schedule determined by the district). Work performed primarily in an office setting within the Technology Department, with movement between buildings as needed.
• May require occasional lifting and moving of technology equipment and supplies in accordance with district job description standards.

Compensation & Benefits

• Regionally competitive salary and benefits package per the ESP/PSEA/NEA Collective Bargaining Agreement.
• Retirement benefits through the Pennsylvania State Employees' Retirement System (PSERS).
• A 260-day work calendar aligned to the school-year schedule.

Position open until filled. The Plum Borough School District is an Equal Opportunity Employer (EOE) .

Attachment(s):

• Administrative Assistant (Technology).docx (1).pdf