Front Office / Medical Assistant
Universal Point Clinics
Job Description
Job Description
Occupational Health Medical Assistant / Front Office Coordinator (Bilingual English/Spanish)
Occupational Medicine • Workers' Compensation • Urgent Care
Location: Ontario, California
Job Type: Full-Time
About UP Clinics
UP Clinics is a growing Occupational Medicine, Workers' Compensation, and Urgent Care practice dedicated to providing exceptional medical care to injured workers, employers, and urgent care patients. We are seeking a motivated, compassionate, and detail-oriented Front Office / Medical Assistant who thrives in a fast-paced environment and enjoys working as part of a collaborative healthcare team.
Qualifications
The ideal candidate will:
- Be fluent in both English and Spanish and able to accurately interpret for healthcare providers.
- Be passionate about Urgent Care, Occupational Medicine, and Workers' Compensation .
- Be highly organized, dependable, and able to multitask in a busy clinical environment.
- Have outstanding communication and customer service skills.
- Be an excellent team player with a positive, professional attitude.
- Demonstrate strong attention to detail and the ability to prioritize multiple tasks efficiently.
- Have experience with electronic medical records (EMR). Billing experience is a plus.
Clinical Responsibilities
- Assist physicians and medical providers with patient care.
- Obtain and accurately document patient history, including:
- Chief Complaint (CC)
- History of Present Illness (HPI)
- Review of Systems (ROS)
- Past Medical, Family, and Social History (PMH, FH, SH)
- Vital signs and other clinical information
- Administer vaccines and other injections as directed.
- Perform phlebotomy, EKGs, audiometric testing, pulmonary function testing (spirometry), respirator fit testing, and other occupational health procedures.
- Prepare patients for examinations and procedures.
- Clean and restock examination rooms following each patient encounter.
Occupational Health Responsibilities
Experience or certification in the following is preferred:
- DOT and Non-DOT Drug Testing
- Breath Alcohol Testing (BAT)
- DOT Physicals (assisting providers)
- Occupational Health Services
- Workers' Compensation patient management
Front Office Responsibilities
This position also includes part-time front office responsibilities, including:
- Greeting and checking in patients
- Scheduling appointments
- Sending and receiving RFA (Request for authorization) and coordinating the services
- Answering multi-line phone calls
- Insurance verification
- Collecting co-payments and patient forms
- Maintaining accurate patient records
Employer & Insurance Communication
The successful candidate will:
- Communicate promptly and professionally with employers after occupational health services are completed.
- Send required reports and documentation to employers on the same day whenever possible.
- Communicate effectively with insurance companies, adjusters, billing departments, and other healthcare providers.
- Respond promptly to requests for medical records and supporting documentation.
Preferred Qualifications
- Medical Assistant Certification
- Bilingual (English/Spanish)
- Phlebotomy experience
- Workers' Compensation experience
- Occupational Medicine experience
- Urgent Care experience
- EMR experience
- Medical billing knowledge (preferred but not required)
Why Join UP Clinics?
- Competitive compensation
- Professional growth opportunities
- Positive and supportive work environment
- Opportunity to develop expertise in Occupational Medicine and Workers' Compensation
- Work directly with experienced physicians and healthcare professionals
- Stable, full-time position with opportunities for advancement
If you are energetic, compassionate, organized, and enjoy providing outstanding patient care while working in a fast-paced medical environment, we encourage you to apply.
Apply today by submitting your resume. Qualified candidates will be contacted for an interview.
Vacancy posted 5 days ago
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