Client Account Services Account Manager

As a Client Account Services (CAS) Account Manager, you will build and maintain strong relationships to understand the needs of our clients as it relates to the services provided by alliant Talent, our India based team. You will be the main point of contact for current and future CAS clients, collaborating with the India team on hiring and client placements, negotiating contracts for new CAS clients, resolving issues, and identifying opportunities for growth, development, and retention of the India team. Responsibilities Act as the primary liaison and serve as the main point of contact for CAS client inquiries and issues. Build strong, strategic relationships with clients to better understand their business needs and recognize further opportunities for alliant to support these clients. Analyze client hiring needs, coordinate with India recruitment teams, and ensure successful placement and onboarding. Negotiate contracts and agreements to maximize profitability while maintaining service level standards. Quickly address and resolve operational issues, employees’ concerns, and other challenges that arise for the client. Track key performance metrics, prepare sales reports, and provide insights to improve the overall client experience and alliant Talent delivery of services. Identify opportunities to expand business offerings to existing clients and ensure their long-term satisfaction and continued partnership. Qualifications Bachelor's degree (preferred in Business Management, Communications, or HR). Prefer 1–3 years of experience in recruiting, sales, or account management. Client‑focused approach and ability to understand business needs; problem‑solving mindset is key. Strong organizational and project‑management skills to handle multiple clients and tasks. Strong communication, interpersonal, and relationship‑building skills. Ability to diffuse escalated situations with clients, maintaining a professional and calm demeanor. Proficiency in Microsoft Office Suite (especially strong Excel skills) and CRM software applications. High sense of urgency with the ability to meet deadlines and adapt to changing priorities. Receptiveness to performance feedback within a team environment is essential. Candidate must reside or relocate to Houston, TX. Benefits Comprehensive compensation and benefits package, including 100% employer‑paid medical/dental premiums (for single coverage for some options). 401(k) matching. Paid time off (PTO). Company‑provided life insurance and disability coverage. Onsite gym and group exercise classes. Paid covered parking. Daily allowance for onsite café and Starbucks. #J-18808-Ljbffr ALLIANT CYBERSECURITY