Bilingual Customer Service Representatives

Job Description

Job Description

Job Description

Your potential has a place here with TTEC’s award-winning employment experience. As a  Bilingual Customer Service Representative – Spanish-English  working  on site in Las Vegas, NV, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. 

During a Typical Day, You ’ll 

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues 

What You Bring to the Role 

• Bilingual in English and Spanish
• 6 months or more of customer services experience 
• High school diploma or equivalent 
• Recognize, apply and explain your product or service knowledge  
• Computer experience

What You Can Expect 

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $18 per hour plus performance bonus opportunities
• Easy, free and confidential access to a variety of helpful services through the Employee Assistance Program
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives, 401k plan, health and wellness benefits (medical/dental/vision coverage options)