MEDICAL CASE WORKER II / EMERGENCY APPOINTMENTS HOMELESSNESS

Salary : $61,675.68 - $83,105.52 Annually
Location : Los Angeles County, CA
Job Type: Full time
Job Number: b9002J-EA
Department: MENTAL HEALTH
Opening Date: 09/13/2024


Position/Program Information

TYPE OF RECRUITMENT:

OPEN COMPETITIVE - EMERGENCY
EXAM NUMBER :

b9002J-EA
FILING START DATE:

Tuesday, September 17, 2024 at 9 a.m. (Pacific Time)

This examination will remain open until the need of the service are met and is subject to close without prior notice
The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.


The Department of Mental Health is seeking qualified candidates to fill emergency Medical Case Worker II vacancies related to the homelessness crisis.


Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.


Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Medical Case Worker II.

DEFINITION:
Under professional direction, functions as a member of a medical or psychiatric multidisciplinary team, providing services to patients and clients in hospitals, clinics, rehabilitation, residential, or health care facilities.

Essential Job Functions
Interviews patients, family members, and friends, to obtain information about home environment, family relationships, and personality traits that may have a bearing on the patient's/client's medical and mental health, treatment and recovery.

Utilizes environmental data gathered in relation to the medical or mental health problems to make recommendations concerning the provision of services that will ensure maximum benefits for each patient/client.

Performs a variety of direct services such as arranging for ongoing or post-operative care at home, assessing adequacy of home care services facilities, and assisting patients/clients and families in arranging for and accepting nursing home care and extended care facilities.

Assists the patient/client and family members with environmental difficulties precipitated by the illness by arranging for child care services, for foster home, or by assisting to secure homemaker or attendant care services; develops resources for providing equipment, supplies, prosthetic devices, braces and appliances.

Keeps informed on community health and welfare resources and the variety of programs offered by each.

Makes referrals to and works with various public and private health, mental health or other agencies such as the Department of Public Social Services, Legal Aid, Department of Adoptions, Health Department, Free Clinics, Planned Parenthood organizations, Family Service Agencies, and Community Service Centers to resolve patient'/client's personal and social problems.

Participates in medical rounds and health care team conferences, shares social information, and evaluates the medical and/or mental health status of patients/clients with other health care disciplines to develop the most effective treatment plan for the patient/client.

Places patients/clients suffering with mental or emotional disorders in board and care homes, intermediate care homes, residential facilities, private hospitals, VA hospitals, and rehabilitation facilities, depending upon psychiatric reports and personal interviews with patient/client.

Conducts, on an independent basis, workshops with groups of 10-15 alcoholic in-patients or substance use disordered clients, sets tone of workshop to encourage maximum participation of patients/clients to assist in the identification of drinking or co-occurring substance use problems and to achieve a successful rehabilitation program.

Counsels patients in health clinics regarding family planning and related problems, and makes referrals where necessary for therapeutic abortions, tubal ligations, and vasectomies.

Provides individual and group informational counseling in mental health clinics or specialized mental health treatment programs for patients/clients regarding problems of independent living.

Requirements
SELECTION REQUIREMENTS:
A Bachelor's degree from an accredited* college or university and one (1) year of professional casework experience interviewing, counseling, and assisting patients/clients with social problems.
You MUST meet the above requirement(s) at time of filing in order to be appointed to fill any vacancies related to this recruitment.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation maybe involved.
SPECIAL REQUIREMENT INFORMATION:
*In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma, or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within 7 calendar days of filing.

• Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). See Employment Information under Accreditation Information.

Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected.
NOTE: if you are unable to attach the required documents with your application online, you may e-mail them to View email address on click.appcast.io within seven (7) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title .

Additional Information
EXAMINATION CONTENT : Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.


Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment.


APPLICATION AND FILING INFORMATION
Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.


Apply online by clicking on the green " Apply" button located on the top right corner of the screen.

Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add as well as and to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.


IMPORTANT NOTES:

• Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
• FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT.
• Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.

SOCIAL SECURITY NUMBER LANGUAGE
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.


NO SHARING OF USER ID AND PASSWORD
All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.


COMPUTER AND INTERNET ACCESS AT LIBRARIES
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
CONTACT INFORMATION

Department Contact Name: Anthony Estrada,Exam Analyst

Department Contact Phone: View phone number on click.appcast.io
Department Contact Email: or View email address on click.appcast.io

ADA Coordinator Phone: View phone number on click.appcast.io
Teletype Phone: View phone number on click.appcast.io
California Relay Services Phone: View phone number on click.appcast.io
COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at
Veteran's Credit:
Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
For more information on veteran's credit, please visit:
Revised September 2025
For detailed information, please click
01


The information you provide on this Supplemental Questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience or education.
It is the applicant's sole responsibility to complete this Supplemental Questionnaire completely, correctly, and accurately.
Please read each question carefully and be as specific as possible when answering the questions by including all the information requested.

• Yes, I have read and understand the above information and instructions.

02


This position works directly with individuals experiencing homelessness.

• Yes, I understand and am willing to perform all necessary work duties.

03


Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add View email address on click.appcast.io as well as View email address on click.appcast.io and View email address on click.appcast.io to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records.

• Yes

04


Do you possess a bachelor's degree from an accredited college or university?

In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as bchelor's or higher, you must include a legible copy of the official diploma, or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within 7 calendar days of filing.

Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). See Employment Information under Accreditation Information.
Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected.

NOTE: if you are unable to attach the required documents with your application online, you may e-mail them to View email address on click.appcast.io within seven (7) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title.

• Yes, I have attached proof of my Bachelor's degree to my online application.
• Yes, I will email proof of my Bachelor's degree to View email address on click.appcast.io within seven (7) calendar days from application submission.
• No, I do not have a Bachelor's Degree.

05


Do you have at least one (1) year of professional casework experience interviewing, counseling, and assisting patients/clients with social problems?

• Yes, I have at least one (1) year of professional casework experience interviewing, counseling, and assisting patients/clients with social problems.
• No, I do not have at least one (1) year of professional casework experience interviewing, counseling, and assisting patients/clients with social problems.

06


If you answer yes to question #5 above, please describe your casework experience interviewing, counseling, and assisting patients/clients with social problems.
Each response must include the following information.


NAME OF EMPLOYER(S):

DEPARTMENT/UNIT:

PAYROLL TITLE:


DATES OF CLAIMED EXPERIENCE: FROM (month/year) - TO (month/year)


NUMBER OF HOURS WORKED PER WEEK:

COMPLETE DESCRIPTION OF DUTIES: If you do not have any experience, please write "DOES NOT APPLY".
Comments such as "see resume", incomplete responses, or omission of partial information will be used to disqualify your application even if you possess the qualifying experience or education.
07


Are you proficient in American Sign Language (ASL)?

• Yes
• No

08


Do you have American Sign Language (ASL) certification?Note: Please attach a legible copy of your certificate to your application at the time of filing. If you are unable to attach your certificate, please email your certificate to View email address on click.appcast.io within seven (7) calendar days from application submission.

• Yes, I have attached ASL certification to my online application.
• Yes, I will email ASL certification to View email address on click.appcast.io within (7) calendar days from application submission.
• No, I do not have ASL certification.

09


Do you have a County American Sign Language (ASL) certification?Note: Please attach a legible copy of your certificate to your application at the time of filing. If you are unable to attach your certificate, please email your certificate to View email address on click.appcast.io within seven (7) calendar days from application submission.

• Yes, I have attached a County American Sign Language certification to my online application.
• Yes, I will email County American Sign Language certification to View email address on click.appcast.io within (7) calendar days from application submission.
• No, I do not have a County American Sign Language certification.

Required Question