Revenue Operations Partnerships Manager

Role Description

The Revenue Operations Partnerships Manager is responsible for building and scaling the operational foundation that supports Auris’s partner channel. This role owns the end-to-end partner experience from an operational standpoint, including:

• New partner onboarding and setup
• Partner sales process design
• Documentation of operational workflows
• Internal handoffs that move partner-referred leads to our inside and field sales teams

This is a remote position that could require up to 15% travel to support partner meetings, training sessions, and key business initiatives; primary travel would be to Oklahoma City, OK.

What You’ll Do

• Own the operational onboarding experience for new partners, including system setup, access provisioning, and documentation delivery
• Design and maintain the partner sales process, including how deals are registered, routed, tracked, and closed across different partner types
• Partner with our in-house legal team to ensure partner agreements meet company standards and move through review and execution efficiently
• Document partner operational processes end to end and work closely with the Training team to transfer that knowledge to partners, inside sales, and field sales teams
• Partner with inside sales and field sales leaders to manage internal processes that handle partner-referred leads, ensuring clean handoffs, clear ownership, and visibility into lead status
• Serve as the Salesforce power user for all things partner, including partner records, deal registration, reporting, and process improvements
• Build scalable playbooks and standard operating procedures that keep partner operations running consistently as the program grows
• Identify gaps and friction points in partner workflows and recommend solutions that improve both the partner experience and internal efficiency
• Act as a trusted operational advisor to business development leaders by surfacing data, trends, and insights that inform partner strategy

Qualifications

• Bachelor’s degree in Business, Operations, Sales, or a related field preferred (or equivalent practical experience)
• 4 to 7 years of experience in Sales Operations, Revenue Operations, Partner Operations, or Business Development Operations
• Strong hands-on experience with Salesforce, including configuration, reporting, and user support; partner portal or PRM experience is a plus
• Proven track record documenting processes and building SOPs that get adopted and followed
• Experience working with or supporting channel partners, resellers, referral partners, or affiliate programs
• Comfort working directly with legal teams on agreements, contract workflows, and review cycles
• Ability to work cross-functionally and influence stakeholders at multiple levels
• Willingness and ability to travel up to 15% as needed

What are our Desired Skills and Capabilities?

• Highly organized with a natural instinct for bringing structure to ambiguous work
• Strong writer who can turn complex processes into clear documentation that people actually use
• Sales operations background with a working understanding of pipeline, lead routing, and handoff dynamics
• Business development mindset that balances partner relationship needs with internal operational rigor
• Excellent communication skills, especially when translating between legal, sales, training, and partner audiences
• High attention to detail with a focus on data integrity and operational consistency
• Collaborative, solution-oriented approach and comfortable driving adoption of new processes and tools
• Experience with partner management platforms, CRM tools, or deal registration systems is a plus

Benefits

• Competitive compensation
• Comprehensive benefits package
• Collaborative, mission-driven culture with high visibility and impact
• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!