Salesforce Business Analyst

Salesforce Business Analyst

Location: Tysons Corner, VA (Hybrid / Remote) Duration: Fulltime

Position Overview

The Salesforce Business Analyst serves as the primary liaison between business stakeholders and Salesforce delivery teams. The role is responsible for requirements gathering, business process analysis, solution design support, and ensuring successful implementation of Salesforce capabilities across the enterprise.

Key Responsibilities

• Lead requirements elicitation and stakeholder workshops.
• Analyze and document business processes, workflows, and user requirements.
• Translate business needs into Salesforce functional specifications and user stories.
• Collaborate with Salesforce administrators, developers, architects, and product owners.
• Support backlog management, sprint planning, and Agile delivery activities.
• Facilitate testing, user acceptance, and solution validation.
• Identify process improvement opportunities leveraging Salesforce capabilities.
• Develop documentation, reports, presentations, and executive briefings.

Required Qualifications

• Bachelor of Science in Computer Science
• Minimum 15 years of experience in business analysis and enterprise solution delivery.
• Salesforce Certified Business Analyst certification.
• Experience supporting Salesforce implementations and enhancements.
• Strong stakeholder management and communication skills.

Preferred Qualifications

• Salesforce Administrator certification.
• Federal government experience.
• Experience supporting CRM modernization initiatives.
• Knowledge of Salesforce Service Cloud, Sales Cloud, and Data Cloud.

Sky Solutions Benefits & Culture at a Glance

• Healthcare & Wellness
  • Medical, dental, and vision coverage tailored to your needs.
  • Supplemental options like life insurance, disability, HSA/FSA available.
• Time Off & Work-Life Balance
  • Starting at 15 PTO days per year, increasing with tenure.
  • Plus 11 paid holidays to recharge and spend time with loved ones.
• Professional Growth & Development
  • Annual education stipend.
  • Access to thousands of online courses.
  • Formal mentorship programs for career advancement.
• Inclusive Culture
  • "One Team" mentality focused on collaboration and belonging.
  • Recognized as a Great Place to Work® for six years straight.

At Sky Solutions, LLC, we welcome applications from all qualified candidates who share our vision and values.