Client Services Representative

Position Information
Posting Number
PG196103TM

Position Number
19PLS05746

Position Type
Temporary

Essential Job Duties
Client Services Representative needed to provide Client Interaction & Communication: Greet and check in clients, manage in-person and phone inquiries, respond accurately and empathetically to complex questions, and clearly explain hospital policies, estimated costs, and deposit requirements.

Is Time Limited
No

If Yes, Appointment Length

Wolfpack Perks and Benefits
As a Pack member, you belong here , and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:

• Health Insurance for Temporary Employees
• Enhance your career with LEAD courses
  
• Attend non-revenue generating sporting events for free.

Attain Work-life balance with our Childcare discounts , Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Department Information
Job City & State
Raleigh, NC

Department

System Information
Classification Title
Temporary-Technical/Paraprofessional

Working Title
Client Services Representative

Requirements and Preferences
Work Schedule
Monday - Friday, some evenings and weekends

Other Work/Responsibilities

Minimum Experience/Education
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Department Required Skills
Excellent verbal and written communication skills, and strong organizational and multitasking skills. Exceptional customer service skills and the ability to interact professionally with clients, faculty, and staff in demanding situations.

Preferred Years Experience, Skills, Training, Education
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Required License or Certification
n/a

Valid NC Driver's License required?
No

Commercial Driver's License Required?
No

Recruitment Details
Anticipated Hiring Range
$18.27 - $19.81

Recruitment Dates
Job Open Date
07/14/2026

Applicant Information
Quick Link

EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact View phone number on click.appcast.io to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States