Front Desk Agent

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. • Handle guest check-ins, check-outs, and payment processing with accuracy. • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions • Operate the hotel switchboard, answer inquiries, and transfer calls as needed. Qualifications: • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Strong customer service skills with a guest-focused approach. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels. Compensation: $18 hourly

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