Help Desk Specialist
$70k - $110kECS Corporate Services
ECS is seeking an experienced Help Desk Specialist to work remotely providing support for cloud-related application and infrastructure migration and modernization efforts performed under this contract for NIH NIAID Enabling and Advancing Technologies (NEAT) . This engagement supports the External Enterprise Software Development Support Services program area which includes the development, support, and maintenance of NIH enterprise applications managed by the Software Engineering Branch. Please Note: This position is contingent upon [contract win]. Salary Range: $70,000 - $110,000 The NIAID NEAT Help Desk Specialist will provide help desk support services for NIAID SEB-managed NIH Enterprise applications systems and address inquiries regarding applications maintained by the SEB. Key Responsibilities Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems. Respond to requests in a clear, concise, and timely manner during business hours (via telephone, e-mail, or other communication method). Track all requests until completed to the requestor's satisfaction. Periodically notify requesters regarding the status of their request. Establish support tiers, timelines and protocols to strategically resolve customer problems and maintain knowledge base for all software and support activities. Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed. Qualifications Bachelor's degree in Computer Science, Information Security or related field. Active Public Trust or higher security clearance. Experience providing help desk support for Health IT agencies and software development initiatives. Active Public Trust or higher security clearance. Reside within the Washington DC Metro area. Travel within the Washington DC Metro Area, and CONUS as needed. #J-18808-Ljbffr ECS Corporate Services
- ...an active TOP Secret with VA Customer Favorable Poly Clearance: Agile Business Concepts is seeking a highly motivated Help Desk Specialist (Tier I/II)to support a 24/7 mission-critical operational environment focused on enterprise messaging systems, application...SuggestedFor contractorsShift work
Agile Business Concepts, LLC
Reston, VA11 days ago $90k - $180k
...are comfortable translating business objectives into technical requirements, partnering closely with architects and engineers, and helping teams navigate complex systems, integrations, and data challenges. You will play a hands-on role throughout the full delivery lifecycle...SuggestedTemporary workWork at officeRemote workVisa sponsorshipWork visaFlexible hours- ECS Corporate Services is seeking an experienced Help Desk Specialist to provide remote support for cloud-related application and infrastructure migration and modernization efforts. The role supports NIH NEAT SEB-managed enterprise applications and requires handling inquiries...SuggestedRemote job
- A technology service provider is seeking a Help Desk User Support III in Fort Belvoir, VA. The role involves troubleshooting and resolving technical issues for users while adhering to established procedures. Ideal candidates will have 3-5 years of experience, an active...SuggestedContract work
$81.5k - $138.55k
...events as needed)Ready to make a difference?Working at ICF means applying your passion for meaningful work and intellectual rigor to help solve some of today’s most important challenges. Our employees are smart, compassionate, innovative, and committed, and they work...SuggestedFull timeContract workWork experience placementLocal areaRemote workFlexible hours$90.42k - $170k
...hire with ability to obtain Poly. Preferred RequirementsDesired certifications or training: ServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM), ITIL Foundation (V3 or V4), Certified Scrum Master. ServiceNow Certified System Administrator (CSA)Desired experience...Full timeWork experience placementLocal areaWorldwide- PD02: Business Operations and Program Management Support Analyst - MidDescription: This analyst actively participates in the program management lifecycle, taking responsibility for monitoring key aspects of program execution against established plans. The role involves...For contractors
$90k - $180k
...are comfortable translating business objectives into technical requirements, partnering closely with architects and engineers, and helping teams navigate complex systems, integrations, and data challenges. You will play a hands-on role throughout the full delivery lifecycle...Temporary workWork at officeRemote workVisa sponsorshipWork visaFlexible hoursCapTech Consulting
Reston, VA1 day ago- BMA is seeking a Help Desk Specialist/ Desktop Support Administrator (Tier II) to support the AMPS contract in a remote capacity. The role focuses on incident management, end-user support, and coordination with Tier 1 through 3 teams to ensure enterprise situational awareness...Remote jobContract workWork at office
- PD03: Business Operations & Program Management Support Analyst - Senior Description: As a senior analyst, this individual provides comprehensive program management oversight and strategic support. The role is responsible for conducting in-depth analysis of cross-program...Contract work
- PD04: Business Operations & Program Management Support Analyst - ExpertDescription: As the lead for business operations, this principal expert manages the entire contractor support portfolio for a major government program office or directorate. This role involves providing...For contractorsWork at office
- DescriptionThe Red Gate Group is seeking a Business Operations & Program Management Support Analyst - Senior to support the National Geospatial-Intelligence Agency (NGA) in Ft. Belvoir, VA. This position supports NGA's GEOINT Ground mission by providing comprehensive program...Contract workLocal areaImmediate startFlexible hours
- JCS Solutions LLC is seeking a Help Desk Specialist to provide phone and in-person support for email, directories, and standard Windows desktop applications, serving as the first contact for hardware and software issues. Based in Arlington, VA, you will work on-site with...
- ...Technology Solutions, Inc. (MTSI) is seeking to hire a IT Support Specialist to provide day-to-day technical support to end users and... ...proceduresRequirements:3+ years of experience in IT support or help desk environmentExperience troubleshooting Windows-based systems and...
- Chenega MIOS is seeking a VIP Help Desk Analyst in Arlington, VA to deliver high-quality IT support to VIP federal personnel, including on-site hardware, software, and network services. You'll manage incidents, document changes in Jira Service Management, and coordinate...
- ...and innovative environment.For more information, visit .About the roleConcept Plus is seeking an ambitious, detail-oriented Tier 2 Help Desk Engineer ready to take the next step in their career. In this role, you will provide high-level support to our 300+ users while...For contractorsLocal areaFlexible hours
$86k - $138k
Responsibilities Peraton is actively building a pipeline of qualified candidates in anticipation of upcoming opportunities supporting the operational backbone of a 24x7 intelligence enterprise - where mission continuity is non-negotiable and modernization is intentional...Contract workWorldwideShift work- Chenega MIOS is seeking a VIP Help Desk Analyst in Arlington, VA to deliver high-quality, on-site IT support for VIP federal personnel and equipment, including laptops, printers, tablets, networking, and software. You will document changes in Jira Service Management and...
- Senior Technical Business Analyst Herndon, Virginia (Hybrid) Senior Business Analyst, #1107 Location: Herndon, VA (hybrid once per quarter) Clearance: U.S. Citizenship required; must be able to obtain TSA Public Trust. Key Responsibilities Business Analysis & ...Remote workFlexible hours
Dev Technology
Herndon, VA3 days ago $71.61k - $102.3k
Description Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise...Contract workTemporary workLocal areaRemote workSynergy Services
Reston, VA2 days ago$75k - $95k
Technical Business Analyst Project Management/PMO Support Blu Omega is seeking a Technical Business Analyst to support a federal health program focused on public health initiatives. This role operates within a hybrid environment and is responsible for translating business...Temporary workRemote workBlu Omega
Fairfax, VA8 hours ago$77.6k - $176k
...slides.Grow your communication and technical skills by creating data-centric solutions across the National Security. Work with us to help drive large-scale business and process decisions through data insights.Join us. The world can’t wait.You Have: Experience with Excel...Full timeContract workPart timeWork at officeLocal areaRemote work- DCS is seeking a Data Management Analyst to support an Army project management office at Fort Belvoir, Virginia. This position supports a fast-paced program office with the collection, evaluation, analysis, reconciliation, validation, management, and identification of electronic...Full timeWork at office
$92.3k - $166.85k
...Community customer by designing, implementing, and analyzing workforce surveys and other business analytics initiatives. This role helps senior leaders better understand workforce trends, organizational effectiveness, employee engagement, and operational challenges through...Full time- ...subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued...Contract workLocal areaRemote work
System One Holdings, LLC
McLean, VA4 days ago $115k - $130k
...and empower our employees to create innovative and trusted results. We are looking for a dynamic Senior IT Talent Acquisition Specialist to join our team! We are seeking a seasoned and strategically minded Senior IT Talent Acquisition Specialist to join our growing...Full timeTemporary workWork experience placement2 days per week3 days per weekCathexis
McLean, VA1 day ago- Fairfax County IT seeks a qualified analyst to support the development and administration of business and strategic training plans and to assist with managing support resources. The role collaborates with IT management on workforce planning, process improvement, and HR ...
$125k - $135k
...to move throughout customer facilities to install, maintain, and troubleshoot IT equipment. Must be able to position self under desks, within equipment racks, and other confined spaces to install and maintain hardware. Must frequently lift and transport computer...Contract workTemporary workWork experience placementWork at officeAcclaim Technical Services
Vienna, VA2 days ago$45k - $50k
...delivering mission-critical technology, engineering, and mission support services to federal government customers. We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform that securely collects, analyzes, reports, and exchanges data...Temporary workWork at officeImmediate startRemote workTechFlow
Arlington, VA1 day ago- ...Technical Support Specialist Location: Hybrid | In-Office Options About the Role TechnoMile is looking for a Technical... ...-focused companies to modernize operations. Our SaaS products help clients: Optimizebusiness development and sales processes....Contract workFor contractorsWork at officeRemote workWorldwideFlexible hours
TechnoMile
McLean, VA4 days ago
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