Patient Services Coordinator

Patient Services Coordinator

Be the First Smile Patients See. Be Part of Something Bigger.

Do you enjoy making people feel welcome, helping others, and being the person who keeps everything running smoothly?

SynergenX, Low T Center, and HerKare are growing, and we're looking for a Patient Services Coordinator to join our team.

We're leaders in hormone replacement, weight management, and targeted wellness services, and we're passionate about creating a positive experience for every patient who walks through our doors.

As a Patient Services Coordinator, you'll be much more than the person behind the front desk. You'll be the first impression, the friendly voice on the phone, the person patients turn to with questions, and an important part of the team that keeps the clinic running.

If you're energetic, organized, compassionate, and enjoy working with people, this could be the opportunity you've been looking for to start or grow your career in healthcare.

Why You'll Love Working With Us

We believe great patient care starts with a great team.

When you join us, you'll receive the training, tools, and support you need to succeed while working alongside experienced healthcare professionals. 401(k) with 5% company match

We offer:

• 2 weeks of paid training
• Competitive $22/hour starting compensation
• Scrubs provided
• Employee discount
• Closed 6 major holidays
• Opportunities to learn, grow, and build a career in healthcare
• A fast-paced, energetic environment where every day is different
• A team that works together and supports one another

What You'll Do

As a Patient Services Coordinator, you'll help create a welcoming and seamless experience from the moment a patient arrives until they leave.

Your day may include:

• Welcoming patients with a friendly, professional attitude
• Checking patients in and helping prepare them for their appointments
• Answering questions and helping patients navigate their experience with us
• Reviewing, explaining, and helping resolve patient billing and insurance questions
• Explaining insurance coverage, benefits, and out-of-pocket costs clearly and compassionately
• Accurately entering and updating patient and insurance information
• Answering incoming calls and directing calls or messages appropriately
• Monitoring and responding to emails, text messages, and faxes throughout the day
• Collecting and processing patient payments accurately
• Supporting the clinic team with administrative and clerical tasks
• Maintaining inventory and completing bi-monthly inventory checks
• Completing cash deposits twice weekly and maintaining accurate daily records
• Keeping the front desk and waiting area clean, organized, and welcoming
• Keeping snacks and supplements organized and stocked
• Participating in monthly, quarterly, or annual meetings as needed
• Protecting patient privacy and following HIPAA requirements and clinic policies
• Jumping in wherever you're needed to help the clinic and your teammates succeed

The Person We're Looking For

We're looking for someone who understands that great patient service is about more than completing tasks—it's about how you make people feel.

You might be a great fit if you are:

• Friendly, warm, and naturally comfortable talking with people
• Energetic and positive
• Compassionate and genuinely enjoy helping others
• An excellent communicator
• Organized and detail-oriented
• Reliable and accountable
• Comfortable multitasking in a busy environment
• Confident handling sensitive or confidential information
• Comfortable learning new technology and computer systems
• Someone who takes ownership and follows through
• A team player who is willing to jump in and help wherever needed
• Interested in building a career in healthcare

You don't have to know everything on day one. We're looking for the right attitude, a willingness to learn, and someone who takes pride in giving patients an excellent experience.

What You'll Need

• High school diploma or equivalent required
• Previous healthcare or front-office experience preferred
• Strong customer service and communication skills
• Ability to handle confidential patient information with professionalism
• Basic computer and electronic communication skills, including email and fax
• Strong organizational and multitasking skills
• Must successfully pass a criminal background check

Your Schedule

Our clinic hours are:

• Monday: 8:00 AM–5:00 PM
• Tuesday: 8:00 AM–7:00 PM
• Wednesday: 8:00 AM–1:00 PM
• Thursday: 7:00 AM–5:00 PM
• Friday: 8:00 AM–5:00 PM
• Saturday: 8:00 AM–12:00 PM

More Than a Front Desk Job

The Patient Services Coordinator is often the first person a patient meets and the last person they see before leaving.

That means you have an opportunity to make someone's day a little easier.

Maybe it's helping a patient understand their insurance. Maybe it's answering a question with patience. Maybe it's simply remembering their name and greeting them with a smile.

Those moments matter.

You'll also have the opportunity to work alongside a healthcare team, learn about the medical and wellness field, develop valuable professional skills, and grow with an organization focused on helping people live healthier lives.

If you're ready to bring your personality, work ethic, and positive energy to a team that values its people, we'd love to hear from you.

Bring the energy. We'll provide the training.

Start your healthcare career. Grow with us. Make a difference every day.

Application Information

Please submit all application-related questions and inquiries through the application platform. Please do not contact HR or the clinic directly regarding your application or application status. Our recruiting team will contact you if you are selected to move forward.