Logistics coordinator @ Cerritos, CA

Logistics Coordinator

Contract Period: 1yr. Pay Rate: ~ $22/hr on W2 to $25/hr Working Location: 17785 Center Court Dr, Suite 450, Cerritos, CA 90703 Work Hours: 8:30am ~ 5:30pm

Key Responsibilities

• Documentation Management
• Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.)
• Ensure compliance with company, customer, and regulatory documentation requirements
• Maintain accurate filing systems (digital and physical) for all logistics-related records
• Communication & Coordination
• Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates
• Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers
• Support issue resolution by escalating and following up on documentation errors, delivery exceptions, or claims
• Invoicing & Financial Support
• Generate, verify, and process logistics-related invoices in alignment with contractual agreements
• Communicate billing details to customers and internal finance teams, ensuring accuracy and timeliness
• Assist in resolving discrepancies in billing, payments, and supporting claims processes

Qualifications

Bachelor's degree in Business, Supply Chain Management, Logistics, or related field preferred. 2+ years of experience in logistics coordination, supply chain operations, or customer service (warehousing experience a plus). Strong organizational skills with attention to detail and accuracy. Excellent communication skills (verbal and written) for cross-team and customer interactions. Proficiency in MS Office (Excel, Word, Outlook); familiarity with ERP/WMS systems preferred. Ability to manage multiple priorities in a fast-paced environment.

Key Competencies

• Detail-oriented and process-driven
• Strong problem-solving and follow-up skills
• Customer-focused with ability to build positive relationships
• Adaptability to shifting priorities and time-sensitive tasks