Crew Services 117 Coordinator

Crew Services 117 Coordinator

The Crew Services 117 Coordinator is responsible for ensuring Endeavor Air crewmembers are scheduled in compliance with Company policy, contractual agreements, and applicable FAA regulations, including FAR Parts 117 and 121. This role actively monitors day-to-day operations to identify and address real-time and potential regulatory concerns while supporting operational efficiency.

Responsibilities

• Oversee daily compliance with FAR 117 and FAR 121, Duty Day, flight time, and rest regulations.
• Monitor operations for disruptions or anticipated disruptions and proactively resolve real-time FAR compliance issues.
• Provide daily legality status reports to Crew hubs and OCC Management.
• Conduct "what-if" scenario analyses and recommend corrective actions to mitigate compliance risks.
• Ensure the efficient utilization of Pilots and Flight Attendants.
• Monitor turn times, rest delays, and other factors impacting crew legality.
• Coordinate directly with crew members to resolve scheduling-related operational issues, including Must Take Off (MTO) times.
• Make recommendations to Crew Services Management regarding procedural improvements and system enhancements.
• Ensure all crewmember assignments comply with FAA regulations, Company policies, and contractual requirements.

Other Duties

• Other duties as assigned.

Supervisory Responsibilities

None.

Competencies Required

• Ethics and Values - Promotes the culture that provides employees a sense of belonging and maintains ethical principles in all work activities.
• Knows Our Business - Seeks opportunities to upgrade technical and professional skills.
• Building Trust & Decision Making - Communicates honestly and clearly. Works with others to accomplish goals and tasks in a collaborative and win/win manner.
• Drives for Results by Inspiring Others - Promotes efficient and cost-effective ways to improve operations.
• Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly.

Qualifications

• One (1) year of experience in Crew Services.
• Knowledge of FAR 117 and 121 Crew Duty and Rest Regulations.
• Strong leadership skills and experience building on employee strengths and teambuilding.
• Excellent interpersonal, communication, organizational, and analytical skills.
• Able to multitask efficiently and effectively to meet deadlines.

Work Environment & Physical Demands

• Repetitive motion such as typing and phone work.
• Minimal physical exertion such as pulling, pushing, reaching, bending, standing, walking, and light lifting boxes, bags, files, and electronic equipment not more than 30 lbs.
• Perform work primarily in a computer-based environment, often under critical deadlines.

What We Offer

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

FLSA Status

Hourly

Minimum Position Pay Range

USD $25.10/Yr.

Maximum Position Pay Range

USD $33.80/Yr.

New York City 30% Cost of Living Adjustment (COLA) Eligible

No