Technical Support Analyst
Serco
Position Description & Qualifications Looking for an opportunity at a place where you can have an influence every day? Then Serco has the right opportunity for you. As a Senior Foreign Disclosure Support Analyst, you will provide senior-level foreign disclosure support to a Department of Defense customer supporting the F-35 Joint Program Office mission. In this role, you will leverage your experience in foreign disclosure, international programs, security analysis, and stakeholder coordination to support mission-critical information sharing decisions across complex organizations. You will work closely with government and contractor personnel to review, coordinate, track, and manage foreign disclosure actions while ensuring compliance, accuracy, and timely execution. This position offers the opportunity to support a high-visibility DoD program and contribute to strategic international partnerships that support national defense objectives. In This Role, You Will: Provide senior-level support for foreign disclosure reviews, documentation, coordination, and action tracking. Review disclosure packages, correspondence, decision records, reports, and supporting materials for accuracy and completeness. Coordinate with government and contractor stakeholders to support timely resolution of foreign disclosure actions and issues. Maintain and update disclosure trackers, records, briefings, and recurring reporting products. Support meetings, data calls, leadership updates, and working groups related to foreign disclosure activities. Identify documentation gaps, process risks, and opportunities to improve foreign disclosure support execution. To Be Successful in This Role, You Will Have: U.S. Citizenship. Must be able to obtain and maintain a Top Secret security clearance; an active Secret clearance is preferred. Master's degree and 10 years of relevant experience; or a Bachelor's degree and 14 years of relevant experience. Minimum 10 years of relevant experience supporting foreign disclosure, international programs, security analysis, compliance, or related Department of Defense support functions. Strong analytical, written communication, and stakeholder coordination skills. Ability to work onsite in Arlington, Virginia, Monday through Friday during normal business hours. Ability to travel up to 10%, including CONUS and OCONUS travel, as required. Desired Skills Experience supporting foreign disclosure, international programs, security cooperation activities, or related Department of Defense missions. Experience supporting administrative processes, records management, and document control within a secure environment. Prior experience working in a secure facility and adhering to security protocols and procedures. Experience working within a security countermeasure environment. Ability to work effectively with government personnel, military leadership, and contractor stakeholders. Demonstrated experience preparing reports, executive-level briefings, correspondence, and tracking spreadsheets. Strong organizational skills with the ability to manage multiple tasks, suspense dates, and competing priorities. Excellent attention to detail and ability to identify documentation gaps, process risks, and areas for improvement. Proficiency using Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook. Ability to support data calls, working groups, leadership meetings, and recurring reporting requirements. Experience supporting major defense acquisition programs, international partner programs, or F-35 program activities. Active Top Secret clearance with SAP eligibility preferred. Active TS/SCI clearance preferred and utilized within the last two years. Current active Secret or Top Secret clearance preferred. Additional Information This position is on-site in Arlington, Virginia. Candidates must be able to work in the Arlington office Monday through Friday during normal business hours. Travel up to 10% may be required, including CONUS and OCONUS locations. Support will be provided to a Department of Defense customer within the F-35 Joint Program Office environment. Candidates must maintain required security clearance eligibility throughout employment. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: . If you require an accommodation with the application process please email: View email address on click.appcast.io or call the HR Service Desk at View phone number on click.appcast.io, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan To review all Serco benefits please visit: . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: View email address on click.appcast.io . #J-18808-Ljbffr
$63.65k - $108.21k
...is looking for a motivated junior IT professional to join our support engineering team in Reston, Virginia. Our support engineering team... ...support of BAE SYSTEMS CDS products. Perform professional technical work that requires in-depth knowledge and diversified application...SuggestedCivilian ContractorFull timeWork at officeLocal areaRemote workHome office- ...ALTEN Technology USA is seeking an experienced IT Support Analyst to join our engineering services team in Virginia. You will provide Tier... ...Management. You’ll monitor application health, collaborate with technical teams, document solutions, and ensure SLA/KPI targets are met...Suggested
$90k - $180k
...list that spans across the country. Job DescriptionSenior Technical Business Systems Analysts (BSAs) at CapTech work side-by-side with business and... ...from discovery through delivery and validation. Lead and support requirements elicitation using interviews, workshops, and...SuggestedTemporary workWork at officeRemote workVisa sponsorshipWork visaFlexible hours$81.5k - $138.55k
Senior Technical Business AnalystLocation: US Remote Preferred: Virginia Remote (with local... ...a versatile Senior Technical Business Analyst who can independently lead small to mid-... .... The Senior Technical Business Analyst supports work across the software development lifecycle...SuggestedFull timeContract workWork experience placementLocal areaRemote workFlexible hours$86k - $138k
...qualified candidates in anticipation of upcoming opportunities supporting the operational backbone of a 24x7 intelligence enterprise -... ...capabilities at scale.These efforts will require a wide range of technical and functional expertise to ensure the Mission continuity,...SuggestedContract workWorldwideShift work$108.89k - $159.29k
...required in tables, charts, descriptive narratives, letter reports, technical reports and briefings.3. Works with the Data Architect and IT... ...for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received...Permanent employmentFull timeTemporary workFor contractorsWork at officeRemote workOverseasNight shift- ...Location Reston, VA - Hybrid, 3 days a week onsite Start Date ASAP Work Type Direct Placement Job Description The HRIS Administrator/Analyst supports the daily administration, optimization, and continuous improvement of our clients Human Resources Information Systems, with...Work at officeLocal areaImmediate start3 days per week
$60k - $75k
...cost of IT ownership. We provide executive-level, white-glove support. Opening Solvere One has an open position for a Help Desk... ...third-party vendor maintenance agreements. ~ Create detailed technical documentation for resolutions of issues. ~Enters and tracks all...Full timeWork at officeLocal areaRemote work$55k - $60k
...NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA At NVR, our technology teams... ...Job Responsibilities Provide exceptional first-level technical support to NVR team members through the Help Desk Diagnose...Full timeWork at officeImmediate startMonday to Friday- ...Leidos Inc. is seeking a Computer Support Analyst for the Center for Information Systems Security program in Reston, VA. The role offers growth in networking and system administration with shifts that support the NOC in Chantilly and occasional travel to Washington, D....Shift workNight shift
$20 - $23.71 per hour
...We are looking for a Technical Support Specialist II for the Reston, VA office (onsite). Duties: Deploy new computers to customers. Also evaluate, refurbish, and redeploy computers. Troubleshoot user problems at the desktop. Knowledge of PC hardware, software and networking...Contract workWork at office- ...national importance.We are seeking an experienced Senior Technical Targeting Analyst with a background in advanced data-driven methodologies. The... ...ability to use a variety of analytical methodologies to support predominantly technical issues (e.g. target analysis, link...
$38.6 - $43.08 per hour
...IT Support Specialist Finnegan is more than just a law firm – we are a powerhouse of innovation and strategy growth. We pride ourselves... .... Responds to telephone, email, and in-person requests for technical support; including monitoring and responding to questions...Hourly payWork at officeLocal areaFlexible hoursWeekend workAfternoon shift- ...Job Description: As a Tier 2 Helpdesk Support team member, you'll play a pivotal role in providing advanced technical assistance and support to resolve complex issues related to computer systems, software, and networks within our organization. Your expertise...Work at officeNight shift
- ...Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate...ApprenticeshipWorldwideShift work
$40k - $60k
...Perform audits and inventory reviews Track progress and follow-up of issues and assist with troubleshooting and resolution of technical problems Required Qualifications: ~1+ year work experience in IT asset management. ~ Ability to work on multiple priorities...Full timeWork experience placementFlexible hoursAfternoon shift$118k - $196k
....Vantor is currently seeking a Big Data Analyst to join our team. This role will be performed... ...will have the opportunity to closely support our mission partners, and your work will... ...officials.In-depth knowledge of technical data types based on previous research and...Full time$130k - $160k
Overview LMI seeks a Data Governance Analyst who will work on-site at the client organization... ....Establish mechanisms for ongoing support and collaboration.Consider legal and... ...including the ability to convey complex technical concepts to non-technical stakeholders....Full timeContract work$77k - $163k
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges... ...-time Information Review and Release Analyst in the Herndon, VA area to support a...Full timeFlexible hours$77k - $163k
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges... ...-timeInformation Review and Release Analyst for our Ft. Meade, Maryland client in...Full timeFor contractorsWork at officeFlexible hours$77k - $163k
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges... ...an Information Review and Release Analyst position, with a flexible work schedule...Full timeWork at officeFlexible hours$89.9k - $121.7k
...the ability to grow your career.The Data Analyst II, as a member of the Business... ...Platform Engineering -- to translate between technical and behavior trends and end-user demand... ...trends and patterns to derive insights that support data-driven presentations with creative...Work experience placementWork at officeFlexible hours- ...motivated candidate to join our talented Team. Job Title: Data Analyst Location(s): Reston, VA Description:The Data Analyst uses a... ...Science, Mathematics, Statistics, Computer Science, or other technically-intensive field;Proficiency in constructing and interpreting...
- ...Networks is looking for an experienced IT Specialist to work on-site in Reston, Virginia. This role supports an office of ~50 users, local and remote, with varying levels of technical experience. Ideal applicants thrive in independent, self-directed environments and exercise...Work at officeLocal areaRemote work
$159.8k - $271.6k
...stakeholders to understand their needs and translate them into technical requirements for new software applications Collaborate with developers... ...ensure that they meet stated requirements. Provide technical support to end users and helping them troubleshoot issues with software...$80k - $140k
Senior Technical Business Analyst, #1078Requirements Analysis • Technical Documentation • Client and Development Team SupportClearanceU.S. Citizenship... ...Group is hiring a Senior Technical Business Analyst to support the operational and technical needs of a software...Remote workFlexible hours- ...awards. We’re looking for a tactical, process-drivenSenior Capture Management Analyst who thrives on quick turns, smart execution, and turning opportunities into wins.Summary: This role supports capture efforts across multiple ASRC Federal Operating Groups and plays a...Contract workInterim role
$135k - $150k
...But don’t take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info... ...approved initiatives into clear technical user stories and development tasks; coordinate... ...automated testing engineers, technical writers, support, implementation teams, and external...Temporary workWorldwideFlexible hours$3,000 per month
Overview Acuity, Inc. has an opening for a Business Analyst to support a very visible government client. Are you a dynamic and creative... ...partnerships and long-term federal experience with innovative technical leadership to support our customers’ critical missions....Work from home- ...world’s toughest engineering challenges, supported by mentorship, career growth... ...We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support... ...Troubleshoot application issues, coordinate with technical teams, and drive issues to resolution....For contractors
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Analyst. Be the first to apply!
- technical assistant Herndon, VA
- work from home technical support specialist Herndon, VA
- help desk technical support Herndon, VA
- technical support assistant Herndon, VA
- tech assistant Herndon, VA
- application support technician Herndon, VA
- technical associate Herndon, VA
- technical analyst Herndon, VA
- help desk assistant Herndon, VA
- helpdesk support technician Herndon, VA

