Credentialed Trainer - Epic

General Position Summary:

Credentialed trainers use the curriculum, lessons, and training materials created by the Instructional Designers to conduct Epic training for end users. Credentialed Trainers work collaboratively with other members of the project and training team to assist in developing and maintaining the training program. This individual is credentialed in a selected Epic application and is responsible for the following tasks:

• Gaining knowledge of Johns Hopkins workflows and adult education principles
• Understanding and interpreting clinical and non-clinical workflows, processes, and terminology in order to translate information into educationally sound training content
• Maintaining policy and procedure documentation related to training
• Training end users in the classroom
• Administering end user proficiency assessments
• Communicating training environment issues or curriculum updates to the principle trainers
• Providing onsite go-live support
• Reviewing new application enhancements/upgrades and assisting in development of implementation plans

Education:

• Baccalaureate degree, education or health related field with educational courses. Professional certification(s) and/or related experience beyond minimum training experience qualifications may substitute for formal education requirement on a two years’ experience-for-one year education basis.

Experience:

• 3 years’ experience in finance/operations in a health care environment. Additional experience in adult education/training is preferred.

Credentialing:

• Required to complete and pass credentialing in an assigned EPIC application module at the completion of the Credentialed Trainer program.

Preferred Job Qualifications:

• Experience in adult education/training in the healthcare industry preferred
• Knowledge of the current healthcare environment preferred
• End user training experience in EPIC or other clinical/business operations information system preferred
• Experience in understanding business and/or clinical workflows related to the assigned application module preferred

Salary Range: Minimum 24.80/hour - Maximum 43.40/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.