Administrative Assistant

Administrative Assistant

We are seeking a reliable and customer-focused Administrative Assistant to support a busy facilities coordination center. This is a temporary role designed to provide day-to-day operational support in a fast-paced, service-driven environment.

Key Responsibilities

• Serve as the first point of contact for incoming requests (phone, email, and in-person)
• Triage and respond to facilities-related inquiries (e.g., maintenance requests, service issues)
• Dispatch work orders to appropriate internal teams based on urgency
• Enter and track work orders in a computerized maintenance system (training provided)
• Perform data entry and maintain accurate records
• Support general administrative tasks as needed
• Communicate effectively with internal teams and stakeholders to ensure timely resolution of requests

Qualifications

• Strong customer service and communication skills
• Ability to multitask and pivot between responsibilities in a dynamic environment
• Solid data entry and organizational skills
• Comfortable using basic to intermediate Excel (advanced functions not required)
• Positive attitude with the ability to stay calm under pressure
• Previous administrative or customer service experience preferred

Nice to Have (Not Required)

• Experience in facilities, dispatch, or service coordination environments
• Exposure to work order or maintenance management systems (training available)