Office Manager

Job Summary This position is responsible for managing the full scope of general operations for the ZSFG Neurology Service, a division within the UCSF Department of Neurology that oversees all neurologic care at Zuckerberg San Francisco General Hospital (ZSFG). The role includes both long‑ and short‑range strategic planning, managing clinical schedules, division operations and events, and special programs and projects. The division consists of nearly 200 physicians, trainees, researchers, and administrative staff. This position works closely not only within the division but also with partners across the UCSF Department of Neurology and throughout ZSFG. Core administrative responsibilities include oversight of division budgets and financial reporting; coordination of faculty and staff onboarding and offboarding; and management of space, facilities, and IT needs. Additional duties include managing operational budgets, overseeing or delegating procurement and office management functions, ensuring compliance with UCSF and Department of Public Health regulations, and maintaining key communications. These communications may include clinical calendars, division announcements, training materials, newsletters, and website content. A key aspect of the role is developing and maintaining systems that improve organization and efficiency across service operations. The position requires a high degree of flexibility, strong multitasking ability, and effective communication skills, along with the capacity to identify opportunities for process improvement and implement practical solutions that support day‑to‑day operations. Department Description The Neurology Service at ZSFG encompasses a wide range of clinical, educational, and research activities aligned with UCSF's core missions: patient care, education, research, and equity. The division is also deeply committed to UCSF's PRIDE values. Clinical operations span both inpatient and outpatient settings. Inpatient services include the Adult Inpatient Neurology Ward Service, Adult Inpatient Neurology Consultation Service, and Neurocritical Care Service. Outpatient care is delivered through multiple Neurology clinics serving new and returning patients, as well as specialized and procedural clinics operating weekly. The service also oversees Neurodiagnostic Laboratories, including EEG and EMG, and collaborates with Pediatric Services to provide Child Neurology specialty care. The service supports a robust educational program, providing clinical training annually for more than 50 medical students, 48 neurology residents, 6–10 fellows, 6 internal medicine residents, up to 10 St. Mary's residents, and several neurosurgery residents. In addition, the division maintains an active clinical research program spanning a broad range of neurologic disciplines, including neuro‑emergency conditions such as traumatic brain injury and stroke, neurodegenerative diseases, and global health initiatives. As an academic unit of the University of California, San Francisco, the ZSFG Neurology Service operates in compliance with all UCSF policies and procedures and adheres to additional regulatory requirements associated with its role within San Francisco's public safety‑net hospital system. Key Responsibilities Manage, plan, and administer a range of administrative operations in a small to medium academic department or program. Oversee or delegate procurement and office management functions, including budgetary financial management and human resources. Develop and prepare budgets and financial reports for funding. Coordinate and participate in human resources activities including employment, training, classification, and completion of HR and payroll forms. May supervise a small staff of support employees and/or students. Serve on committees representing the department or unit. Assist in the design and drafting of organizational website content; draft newsletters and correspondence to constituents. Develop and implement procedures for supply inventory and equipment maintenance. Administer facilities and space logistics and manage equipment needs. Act as safety coordinator. May assist with fundraising related duties. Develop and maintain systems that improve organization and efficiency across service operations. Manage clinical schedules, division operations, and events, and oversee special programs and projects. Required Qualifications Bachelor's degree in a related area and/or equivalent experience/training. 7 years of progressive management and operations experience. Thorough knowledge of University rules and regulations, processes, protocols, and procedures for budget, accounting, fund management, and/or personnel management. Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising, and counseling skills. Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design specifically Drupal, accounting and payroll, and contracts and grants regulations and guidelines. Solid knowledge of common University‑specific computer application programs. Strong skills in short‑term planning, analysis, problem‑solving, and customer service. Thorough knowledge of UCSF-specific financial analysis and reporting techniques and/or human resources policies and procedures for staff and academic employees. Thorough understanding of academic affairs, faculty advancement, and appointment. Expert understanding of UCSF at DPH onboarding and hiring processes. Preferred Qualifications Thorough knowledge of financial analysis and reporting techniques and/or human resources policies and procedures for staff and academic employees. Experience creating and managing diversity and equity programs for a large‑scale organization. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. #J-18808-Ljbffr