Executive Assistant

Compensation: $70,000 - $78,000 (based on experience)

ABOUT CREATIVATE

Creativate focuses on Business-To-Business (B2B) marketing - from strategies to tactics and execution. Creativate was founded on the principle that best-in-class marketing connects your brand with the right customers, builds your community, and ultimately grows your business. We bring the best practices we've developed at large companies, managing six- and seven-figure budgets, to small and medium B2B businesses. Creativate is a HubSpot Certified Platinum Partner. Creativate provides a variety of services, from strategy to execution. We give our clients access to a network of best-in-class partners and businesses to support the areas where they need it most. A select list of services we offer includes, but is not limited to, the following: Branding Messaging Internal Communications Voice of Customer Website Design & Build Copywriting Social Media Support Trade Shows Graphic Design

ABOUT THE ROLE

This Executive Assistant role supports a busy entrepreneur who runs Creativate alongside multiple other revenue streams. As the Executive Assistant to the founder, you won’t just keep the trains running; you’ll help lay the tracks. You’ll split your time between personal assistant responsibilities and business support across several ventures, handling calendar and email management, personal assistance, financial/billing support, staff support, HubSpot support, and travel planning. You’ll need to switch contexts quickly, anticipate needs before they’re voiced, and keep many moving pieces organized so things run smoothly. If you thrive in a fast-paced, varied environment and enjoy being the person who keeps everything running smoothly, this role is for you. The role’s time is divided accordingly: Creativate 75%, Michelle Speaks 15%, and personal + rental property 10% This is a full-time, remote position for someone in the Eastern Time Zone (or available 8 AM- 5 PM ET), with preference for Ohio applicants. We’re open to W2 employment and offer full benefits.

WHAT’S IN IT FOR YOU

Competitive Salary - This role pays $70,000-$78,000 based on experience. Full ownership of executive support and workflow optimization Remote-first role with a values-driven, all-female team Health insurance with 80% employee premium covered 401K with company contribution Unlimited PTO Paid holidays + company-wide closure between Christmas and New Year’s Day

WHAT YOU’RE GETTING INTO

Executive Support Manage the founder’s business and personal schedules with intention — protecting deep work time and eliminating bottlenecks, but also adjusting the calendar as needed for new priorities Triage email, flag priorities, follow up with contacts, and draft responses that sound just like her Organize in-person one-on-one meetings. Research restaurants, understand dietary restrictions, and other logistics Seamlessly coordinate complex travel — flights, hotels, loyalty programs, preferences, complete with print-ready travel itineraries for conferences and multi-stop trips. Manage travel programs (e.g., airline credits, expiration, loyalty offers, travel discounts, etc.) Maintain preferences for travel requirements and recurring commitments Act as a first line of communication: prioritize urgency, filter distractions, and anticipate needs, e.g., respond to client inquiries and coordinate communications when the founder is unavailable; respond to urgent internal business calls and requests during evenings and weekends when coverage is agreed upon Serve as a thought partner — a trusted ear who listens, offers insight, and can handle sensitive conversations Maintain a CEO Handbook with executive preferences, contacts, travel requirements, meeting cadences, and reference notes Support both the President and Director of Operations with research coordination, urgent requests, and team-wide administrative needs Prepare summaries, follow-ups, action items, and executive briefing/discussion resources Operations, Systems & Admin Keep the wheels turning across business and personal projects Support clients and vendors through administrative support for documentation, project structure, internal handoffs, and notifications across various platforms Organize and maintain digital contacts, files, folders, and shared drives for easy access and long-term clarity Support tool and platform management, including spotting inefficiencies, suggesting tools, and implementing simple systems to improve team workflows with a particular focus on Microsoft 365 and HubSpot Design and document executive task tracking — including Microsoft Lists, SharePoint concepts, and Excel — processes and maintain living SOPs and knowledge bases Act as the team’s primary day-to-day Microsoft Teams and SharePoint administrator Support research and trials of new tools and provide recommendations Keep the wheels turning across business and personal projects Support clients and vendors through administrative support for documentation, project structure, internal handoffs, and notifications across various platforms Financial Operations, Billing and Accounting QuickBooks data entry and administration, invoicing prep, accounting classifications, reports Help organize documentation and administrative requests for annual tax matters o liaise with CPA on Payroll requests and data; attend monthly calls Manage HubSpot records and Platinum Partner status Speaking, Networking, Events and Client Support Prepare and update speaking decks, bios, other event materials Support networking after speaking engagements, including contact collection and follow-up coordination Support event travel and logistics Develop session outlines, story frameworks, and branded slide decks for presentations Grow client relationships through direct outreach during significant personal events AI Tool Administration Administer the team workspace for our AI tools Build and use Skills, GPTs, or projects to standardize repeatable work Team & Culture Maintain birthdays/work anniversaries and milestones to celebrate with thoughtful celebrations or gifts Coordinate remote and in-person team events — from virtual retreats to local meetups Support hiring logistics: draft job postings, schedule interviews, create onboarding checklists Maintain an internal culture of clarity by keeping team documentation up to date Provide administrative support across the full team Other duties as assigned.

WHO YOU ARE

You’re an experienced EA (5+ years) who’s supported fast-paced founders or executives before Bachelor's or equivalent experience/continuing education You’re organized, assertive, and two steps ahead. The type who notices when a Zoom day has no breaks and course-corrects it You’re digitally fluent with HubSpot, Claude, Microsoft 365, Teams, and QuickBooks. You’re also open to learning new tools that support our daily workflow. You have excellent written communication — your emails are polished, warm, and on-brand You’re comfortable balancing personal and professional support and don’t mind handling tasks like personal financial/property correspondence, travel concierge work or landlord communications You’re comfortable with occasional off-hours, time-sensitive travel requests You value discretion, initiative, and ownership Bonus: Familiarity with marketing agency environments or B2B industries

WHAT SUCCESS LOOKS LIKE

30 Days: You’ve taken over the calendar, drafted emails, and are managing the founder’s daily flow 60 Days: You’re coordinating cross-functional projects, handling logistics, and pre-empting roadblocks 90 Days: You’re optimizing systems, protecting the founder’s time, and serving as her strategic right-hand #J-18808-Ljbffr Creativate