Front Desk Associate - Residence Inn/Fairfield Inn Chelsea
$18 - $19 per hourColwen Hotels
Front Desk Associate - Residence Inn/Fairfield Inn Chelsea
Job Category: Rooms Front Office Requisition Number: FRONT005178
Posted: June 4, 2026
Full-Time
On-site
Residence Inn/Fairfield Inn Chelsea 200 Maple Street Chelsea, MA 02150, USA
Description
The Dual Brand, Residence Inn/Fairfield Inn Chelsea is seeking a friendly, customer service focused Front Desk Associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we'd like to meet you.
General Responsibilities:
- Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout, and post-departure.
- Provide exceptional guest service.
- Efficiently manage the operations of the front desk, ensure check in and check out is timely.
- Warmly and professionally welcome all guests.
- Process guest check-in: confirm reservations, assign guest rooms.
- Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency.
- Ensure that all complaints regarding service and/or accommodations are investigated and resolved.
- Maintain knowledge of hotel policies including rates, discounts, special offers and community events.
- Maintain knowledge of upcoming events, local area and hotel offerings.
- Ensure prompt delivery of billing to guests.
- Process all payments types e.g. charges, cash, checks, debit or credit cards.
- Discreetly handle confidential guest information.
- Coordinate with Housekeeping Department to track room readiness and communicate guest requests and concerns.
- Ensure lobby and shared areas are neat and orderly.
- Adhere to all Colwen and brand standards.
- Maintain STRICT key controls.
- Perform other related duties as assigned, you may be required to perform a variety of different job duties and functions in various departments during the course of a shift.
Requirements:
- One year of related experience, hotel preferred
- Prior Brand experience preferred
- Bilingual - English/Spanish
- Excellent verbal and written communications skills
- Strong organizational skills and attention to detail
- Superior interpersonal and customer service sills, ability to deal with difficult guests
- Familiarity with local area, ability to provide directions and maps to local attractions and destinations
- Proficient with Microsoft Office Suite and common computer software programs
- Ability to learn computer software programs and operate property management system
- Willingness to work 7-day rotational work schedule including nights, weekends, and holidays
We've got you covered: Benefits & Perks
- Medical Insurance with Company-Funded HRA
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Wide-Array of Supplemental Insurance Offerings
- Paid Time Off Programs
- Employee Assistance Program
- 401K Plan Traditional & Roth Options with Employer Match
- Hotel Discount Travel Program for Associates & Family
- Exclusive Associate Discounts Travel, Entertainment, & Retail
- Training and Development Programs
- Career Advancement Opportunities
Compensation:
Wage Range: $18.00-$19.00
Colwen Hotels is an equal opportunity employer. EOE M/F/D/V
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Colwen HotelsVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Front Desk Associate - Residence Inn/Fairfield Inn Chelsea in Chelsea, MA vacancy
$23.25 - $26 per hour
...Floating Community Leasing Associate If you're driven and looking... ...you just might be a fit for Fairfield! We are a leader in the multifamily... ...of Fairfield for prospective residents across multiple communities... ..., including communities in Chelsea, Peabody, Lawrence, Woburn,...SuggestedHourly payMinimum wageFull timeLocal areaFlexible hours$23.25 - $26 per hour
About Fairfield Fairfield is a leader in the multifamily housing industry, passionate... ...As a Floating Community Leasing Associate, you’ll represent Fairfield to prospective residents across multiple Boston, MA communities—including Chelsea, Peabody, Lawrence, Woburn, South...SuggestedHourly payLocal areaFlexible hours$21.4 - $30 per hour
...assignments, data reconciliation and data entry procedures are maintained seven (7) days a week. Working in conjunction with Pine Street Inn’s Program Evaluation department, the incumbent will be responsible for producing bed data/census reports to assist the Data Manager...SuggestedHourly payPermanent employmentTemporary workShift workNight shift$15 - $28 per hour
Hebrew SeniorLife is seeking a Nursing Assistant in Boston, Massachusetts. The ideal candidate will assist residents with daily living activities, demonstrating empathy and compassion. Responsibilities include monitoring resident conditions, assisting with personal care...SuggestedHourly pay$18 per hour
Holiday Inn Boston Cambridge Area in Somerville, MA is seeking a Housekeeping Houseperson to support the housekeeping team by delivering supplies, maintaining cleanliness, and ensuring a welcoming environment for guests. Candidates should possess good communication skills...SuggestedHourly payFlexible hours$23.25 - $26 per hour
...Leasing AssociateApplylocations: Chelsea, Massachusetts: Walpole,... ..., you just might be a fit for Fairfield! We are a leader in the multifamily... ...a Floating Community Leasing Associate, you’ll be the face of Fairfield for prospective residents across multiple communities...Hourly payMinimum wageFull timeLocal areaFlexible hours$17 - $20 per hour
...service professionals with solid administrative skills for part-time evening and weekend positions. As the first point of contact for residents, staff, and guests, you'll set the tone for a warm and welcoming experience. What you will need: Proficient in Microsoft...Part timeWork at officeLocal areaWeekend workAfternoon shift- Benchmark-Senior-Living is seeking a compassionate Resident Care Associate for our Memory Care community. The successful candidate will provide attentive care to residents with cognitive challenges while engaging them in daily activities. We value a dedication to quality...
$17.75 per hour
...Road, Brighton, Massachusetts, United States of America Job Description Posted Friday, June 12, 2026 at 4:00 AM Now Hiring: Resident Care Associate Harbor (Memory Care) Make a meaningful difference every day Our Memory Care community is seeking a compassionate Resident...Immediate start- ...Creek Residential Trust LLC in Revere, Massachusetts is seeking a Leasing Consultant who will be the primary point of contact for residents and prospects. Responsibilities include providing outstanding customer service, managing leads, and assisting with lease applications...
- An affordable housing management company is seeking a Resident Engagement Coordinator to enhance community relationships and support resident services. This role focuses on developing programs that promote engagement and well-being, coordinating events, and acting as a...
$25 - $27 per hour
...Cambridge, MA. The role focuses on sales and leasing activities aimed at achieving revenue and occupancy goals, while ensuring high resident satisfaction. Key responsibilities include conducting community tours, processing applications, and developing marketing...Hourly pay$45k - $60k
...Resident Relations Specialist - The Chase AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents...Temporary workSeasonal workLive inWork at officeLocal areaFlexible hoursShift work- ...We are seeking a highly motivated and self-starting to fill 2 entry level positions in our Chelsea, Ma office. This position is not a remote position. Day-to-Day Responsibilities Reviewing and completing international shipping documents Ensuring compliance with guidelines...Work at office
VALID8 Financial
Chelsea, MA2 days ago - ..., gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious... ...protected by federal, state, or local law. California residents: Review our applicant privacy notice HERE. Sweetgreen...Full timePart timeCasual workLocal areaShift workEarly shift
sweetgreen
Somerville, MA3 days ago - Behavioral Health Associate (BHA) - Tufts Medicine Behavioral Health Hospital This is a full-time evening shift position, 3-11:30pm,... ...future behavioral health professionals, including students and residents from the Tufts University School of Medicine. This initiative...Full timeLocal areaWeekend workAfternoon shiftWeekday work
- ...biological research. About The Role We are seeking Molecular Biology Associates to work independently on DNA assembly. Core Tasks: You will... ...: This position is open to U.S. citizens, permanent residents, and individuals currently authorized to work in the U.S. Active...Permanent employmentFull timeTemporary workPart timeFixed term contractWork at officeLocal areaRemote workFlexible hours
- Medical Modernization and Innovation Project Associate - VIE Contract Medical Modernization and Innovation Project Associate - VIE Contract... ...more about our initiatives at sanofi.com. US and Puerto Rico Residents Only Sanofi is an Equal Opportunity employer dedicated to a...Contract workWorldwide
$70k - $85k
...Engine Accelerator is seeking a motivated, collaborative Senior Associate of Community Operations to join our Community Operations team.... ...helping cultivate a strong, supportive community for our resident startups. This person will balance operational execution with...Flexible hours- LabCentral is seeking an Environmental Health & Safety Senior Associate for its laboratories in Cambridge, MA. This role involves ensuring... ..., and the ability to work collaboratively with staff and residents. LabCentral offers a range of benefits including paid medical...Flexible hours
$22.51 per hour
Regus is looking for a Community Associate in Boston to handle customer support and maintain a positive workspace environment. This role involves assisting customers with various needs, from administrative tasks to organizing events in the center. The ideal candidate communicates...Hourly pay$21 - $22 per hour
...Front Desk Associate As a Front Desk Associate, you'll be the heart and "face" of WeWork's hospitality team as the primary point of contact for our members and guests! While no one day will look exactly the same, you will report to one of WeWork's beautiful locations...Hourly payFull timeWork at officeLocal areaWeekday work$12.5 per hour
...Front Desk Associate At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who...- ...Massachusetts, to drive occupancy through effective leasing and sales efforts while delivering exceptional experiences for prospects and residents. You will manage the leasing process, conduct property tours, and serve as the primary point of contact for resident questions and...
Confidential Jobs
Boston, MA1 day ago - ...dedicated leasing professional to coordinate marketing and leasing strategies in Arlington, Massachusetts. This role includes managing resident relations, overseeing leasing operations, and ensuring high occupancy rates. Applicants should demonstrate strong sales skills and...Hourly payWorldwide
Greystar Worldwide, LLC
Arlington, MA1 day ago - ...upscale, welcoming space where we practice fear‑free medicine. Every role here is vital, whether you are greeting a client at the front desk, comforting a pet in recovery, or leading a complex medical case. We handle a diverse caseload that goes beyond the basics to...Temporary workLocal area
$96k - $134k
Associate Scientist/Scientist I, LNP Formulations Cambridge, MA USA COMPANY DESCRIPTION Mirai Bio is a Flagship-backed, privately held... ...tools. We do not sell your personal information. California residents have rights under the CCPA/CPRA including to know, delete, and...$75k - $108.33k
Job Title Senior Associate Scientist, Functional Genomics Location Cambridge, MA About the Job We are seeking a highly motivated and creative... ...protected by law. Location Restriction U.S. and Puerto Rico residents only. North America applicants only. #J-18808-Ljbffr Sanofi- ...assisting in the classroom, then consider becoming a Teacher Associate at The Benjamin Banneker Charter Public School. The Teacher Associate... ...working with and for children in grades K - 6 Citizenship, residency or work visa required Compensation Staff members are provided...Work visa
- ...clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you****Passionate & Customer Focus**.** You care about growing others and bringing them together around what’s...Full timePart time
Capital One
Cambridge, MA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Associate - Residence Inn/Fairfield Inn Chelsea. Be the first to apply!
