Technical Training & Curriculum Development Specialist

Job Description

Job Description

Scheduled Contract Duration – 6 months
Potential for Extension : Possible but not likely
Expected Daily Work Hours : Flexible but typically 07:30 a.m. – 3:30 p.m.
Work Schedule : Hybrid. Typically 3 days on site. Opportunity for 2 remote days if work allows
Work location/address :
Primary work location – TGM - 2333 Mountain Creek Parkway, Dallas TX 75211
Alternate work locations
EDOC - 2525 W Story Rd Irving, TX 75038
WDOC - 1201 S Sylvania Ave, Fort Worth, TX 76111
Travel Requirements: Will travel be required? Yes, mainly to the 2 alternate locations above.
Approximately what percentage of the time? Up to 25%

Summary  This position will be responsible for the development of standardized learning materials, instructor resources, trainee performance tracking tools, and enhanced reporting mechanisms for operational leadership to meet Company needs and comply with applicable requirements using effective instructional methods and technologies for Distribution Operators and Transmission Grid Controllers.

Key Roles & Responsibilities Directly or through others, the incumbent: 

Organizational:
• Development of standardized course syllabi for all current and future training courses.
• Review, analyze and update existing training materials to meet the new operating procedures and best practices for Distribution Operations and Transmission Grid Operations.
• Creation of On-the-Job Training (OJT) facilitation guides and instructor guides to ensure consistent delivery across instructors for existing or new training courses.
• Develops objectives, lesson plans, training material and performance measures for training topics using a systematic approach to training. 
• Follows training record maintenance to demonstrate compliance with NERC and other regulatory agency requirements.
• Reviewing and implementing new training technologies to improve the quality and effectiveness of training programs.
• Design and implementation of trainee performance tracking and progression monitoring tools.
• Development of learning objectives, competency matrices, skill assessments, and qualification criteria.
• Revision and standardization of existing training materials, documentation, and curriculum structure.
• Development of management-level reporting and visibility tools to provide insight into trainee progress, curriculum status, and qualification readiness.
• Support for curriculum governance, document control, and continuous improvement processes.

Education, Experience, & Skill Requirements

• Education
• Bachelor’s degree in Education, Instructional Designer & Curriculum Development preferred.

• Experience
• Microsoft Office Suite
• Critical thinking and problem-solving skills.
• Experience in training development and delivery.
• Ability to obtain and maintain *** CIP (Critical Infrastructure Protection) Certification is required.
• Some knowledge of the Electric Utility Industry or Electrical Systems is preferred.
• Skills
• Instructional Systems Design (ISD)
• Adult Learning Methodologies
• Technical Training Development
• Competency-Based Training Programs (ie Articulate 360)
• Learning Management Systems
• Training Metrics and Analytics
• Documentation and Curriculum Governance
• Ability to work independently and on a team.
• Excellent written and verbal communication skills.
• Exceptional time management and organizational skills.
• Ability to meet established deadlines for assigned projects.

Measures of Success 
• Accelerated completion of curriculum redesign efforts.
• Standardized training documentation and delivery methods.
• Improved trainee performance tracking and reporting.
• Greater management visibility into training progress and qualification status.
• Enhanced training quality and consistency.
• Reduced burden on operational subject matter experts and instructors.
• Improved readiness for future workforce growth and succession planning.
• Demonstrates technical aptitude and willingness to learn.
• Demonstrates ability to interface with external and internal business partners in a professional manner.
• Designs, develops and delivers effective, relevant, and technically accurate documentation for the project implementation needs.
• Work activities are coordinated with responsible groups to ensure current project requirements have been satisfied.

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