Partnerships Delivery Manager - Payments- Vice President

Product Delivery Manager in Omnichannel Payments Commercialization

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Omnichannel Payments commercialization, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities:

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Develop and maintain go to market material: sell box, pitch book, FAQ, sales training material, etc.
• Develop product strategies for different verticals and the vision that delivers value to our customers
• Design product and sales campaigns that execute on key deliverables and highlight our customer's needs
• Execute an Omnichannel Partnership strategy in line with our product and vertical strategy
• Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills:

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Expertise Payments in different verticals
• Strong expertise in Merchant Acquiring, payment processing or payment operations, payment applications and front-end APIs
• Experience creating new partnerships and manage relationships leading to strong business value
• Require basic API knowledge
• Understanding of the various consumer journeys in different verticals and how it translates to product strategy and partnerships
• Demonstrated ability to execute operational management and change readiness activities
• Strong ability to research market intelligence and generate strategies accordingly
• Strong cross-functional communication and coordination ability

Preferred qualifications, capabilities, and skills:

• Proficient knowledge of the product development life cycle, design, and data analytics
• Demonstrated prior experience working in a highly matrixed, complex organization
• Worked in FinTech
• Developed partnerships with software providers
• Ran commercial strategies with partners
• Ran product strategies or owned product roadmap decisioning