Service Desk Lead - IT Support & Incident Mgmt
Boston Beer
The Boston Beer Company is seeking a Full-Time Service Desk Analyst II, Brewery in Breinigsville, PA to lead daily service desk operations and guide other analysts. You will manage major incidents, collaborate with IT teams, and drive performance improvements while ensuring high-quality end-user support. You will troubleshoot complex IT issues for on-site and remote users, contribute to knowledge base updates, and participate in after-hours on-call duties. #J-18808-Ljbffr Boston Beer
Vacancy posted 2 days ago
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