Software Engineer | Observability

Role Description

We are seeking a Software Engineer to join the Observability Team and play a critical role in designing and delivering core capabilities for SingleStore's observability platform. This is a hands-on engineering role with end-to-end ownership of features and projects at the intersection of distributed systems, cloud infrastructure, database technology, and AI-powered observability.

As a Software Engineer on this team, you will:

• Solve complex system-level problems
• Contribute meaningfully to technical direction
• Partner with Product and customer-facing teams to ensure our platform meets the needs of enterprise customers and new adopters alike

What the team provides:

• Comprehensive customer observability over their workloads
• Enabling customers to understand their usage patterns, identify bottlenecks, optimize performance, and leverage powerful alerting capabilities
• Our platform unifies traces, logs, and metrics through an open-source-first approach

This is an ideal role for an engineer who thrives on deep technical challenges, takes pride in building durable systems, and is excited about bringing AI-powered observability experiences to customers.

What you'll do:

• Design and implement scalable observability features for traces, logs, and metrics — spanning ingestion, processing, storage, and visualization
• Work across control plane and data plane components in a multi-cloud environment (AWS, GCP, Azure), ensuring reliable operation and data consistency at scale
• Build high-throughput data pipelines that process telemetry data using OpenTelemetry Collector and related open-source tooling
• Develop and maintain alerting capabilities with Alertmanager, enabling customers to define, tune, and manage alerts with routing, inhibition, and notification management
• Optimize time-series data storage and query performance using SingleStore DB, handling high-cardinality data and complex analytical queries
• Contribute to data visualization dashboards in Grafana, creating intuitive customer-facing experiences to explore telemetry data
• Collaborate closely with Product Management to translate customer and business requirements into robust technical solutions
• Investigate and resolve difficult issues in production and development environments, debugging data synchronization across distributed systems and cloud providers
• Participate in on-call rotations to ensure system reliability and respond to incidents promptly

Qualifications

• 2+ years of professional software development experience building distributed systems or backend services
• Strong proficiency in Go (Golang) — experience with Rust, Python, or C++ is also valuable
• Deep understanding of distributed systems concepts: scalability, consistency, high availability, concurrency, and failure modes
• Familiarity with distributed systems managed via Kubernetes
• Demonstrated ability to design and build reliable, high-performance system software
• Experience working in environments where performance, scalability, and reliability are critical
• Familiarity with observability concepts: traces, logs, metrics, APM, and monitoring patterns
• Strong problem-solving and debugging skills with the ability to root-cause complex production issues
• Excellent communication skills, both written and verbal, with ability to collaborate in multicultural, remote-first teams
• Code quality mindset: you value simplicity, performance, maintainability, and thorough testing

Requirements

• Experience with time-series data and understanding of metrics cardinality challenges
• Proficiency with SQL and experience working with relational or distributed databases
• Experience building cloud-native SaaS platforms with multi-tenant architecture
• Multi-cloud experience: working with AWS, GCP, Azure, or other cloud providers in a production setting
• Kubernetes proficiency: operating, monitoring, or developing for Kubernetes clusters
• Open-source observability tools: hands-on experience with Grafana, Alertmanager, Loki, Tempo, OpenTelemetry Collector, OTLP protocol
• OpenTelemetry expertise: experience with, or active contributions to OTel projects
• Time-series database experience: Prometheus TSDB, InfluxDB, Mimir, TimescaleDB, or SingleStore
• Experience with data pipeline technologies: Apache Kafka, Parquet, Arrow, or stream processing frameworks (Flink, etc.)
• Experience working with AI agents or LLM-powered applications, including agentic workflows for observability — enabling customers to query telemetry data in natural language
• Experience in a SaaS or cloud-native company delivering managed services to customers

Benefits

• SingleStore delivers our cloud-native database with the speed and scale to power the world’s data-intensive applications
• With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics
• SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers

Company Description

SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin, and Kyiv.

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses.

For candidates residing in California, please see our California Recruitment Privacy Notice. For candidates residing in the EEA, UK, and Switzerland, please see our EEA, UK, and Swiss Recruitment Privacy Notice.

Req ID: ENG00469