Medical Records and Receptionist Bilingual

Responsive recruiter


Benefits:

• Opportunity for advancement
• Training & development
• Employee discounts

Position: Medical Records & Receptionist
Location: Canutillo, TX
Reports to: Executive Director

Position Summary The Client Care Specialist / Medical Records Clerk serves as the first point of contact for patients while ensuring the
accurate management, organization, and security of medical records. This role combines front desk administrative
support with medical records processing, including scheduling, patient communication, document management, and
compliance with HIPAA regulations.

Key Responsibilities

• Greet and assist patients in person and over the phone
• Schedule appointments and manage provider calendars using EMR systems
• Collect payments and support administrative billing tasks
• Maintain accurate and up-to-date patient records
• Scan, upload, and organize medical documentation
• Process and track medical records requests
• Prepare and audit medical record packets
• Coordinate with clinical and administrative teams
• Perform general clerical and administrative duties

Qualifications

• High school diploma or equivalent required; associate degree preferred
• 1-2 years of healthcare or customer service experience
• Bilingual (English/Spanish) required
• Proficiency with EMR systems and Microsoft Office
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Physical Requirements
• Ability to sit for extended periods
• Frequent use of hands for typing and paperwork
• Occasional standing, walking, and lifting up to 20 pounds

HIPAA Compliance

• Maintain strict confidentiality of patient information
• Verify patient identity before releasing information
• Secure physical and electronic records
• Complete required HIPAA training
• Report any suspected breaches immediately

Compensation: $10.00 - $12.00 per hour


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Southwest Sport and Spine Center, Inc

Join Our Team

Are you ready to be part of a game-changing team? At FYZICAL Therapy & Balance Centers®, the opportunities are limitless! We are looking for passionate individuals who are excited to push themselves and their clients beyond expectations. Our team is high-energy, treating clients with dignity and empathy, and working hard to improve lives through physical therapy, occupational therapy, and athletic training.

Our greatest asset is our people. We hire professionals who enthusiastically embrace advances in research, technology, science, and healthcare. In return, our teams enjoy a superb working environment and unique opportunities for personal and professional growth. If you strive to be the best at what you do and want to be rewarded for it, you've found the right place.

About Southwest Sport & Spine Center, Inc

Founded in May 2000 by Denise and John Campbell, Southwest Sport & Spine Center, Inc. specializes in comprehensive, non-invasive health care services tailored to meet the unique needs of our community. We thrive on the challenge of treating patients who require more than traditional health care can offer. Our commitment to teamwork drives us to improve the lives of both our patients and staff.

Our business mantra, "Put the Patient First," guides us in seeking advanced education and technology to provide top-tier services. We believe in treating the whole person, recognizing that every patient is unique. Today, we are a cutting-edge, research-based company focused on patient-centered care, empowering you to take control of your health. We are proud to offer a comprehensive approach and invite you to learn more about us at .

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