Director, NA Business Management

Director of NA REL PCSD Business Management The Director of NA REL PCSD Business Management is a strategic and transformational leader responsible for driving share, revenue, and profit outcomes for PCSD across the North America Relationship (REL) business. Reporting to the Executive Director for Commercial Product & Business Management, this leader partners closely with Segment Sales Leaders, Product Management, Sales Operations, Finance, and Supply Chain to shape strategy, drive execution discipline, and lead a high‑performing business management organization. This role requires a confident executive presence, strong business acumen, and the ability to lead through influence in a complex, matrixed environment, as well as translating strategy into measurable results while developing a best‑in‑class team. Key Responsibilities Strategy & Business Leadership Own and drive the REL PCSD business strategy across segments, ensuring alignment to NA and WW priorities and delivery of fiscal commitments. Lead annual planning, mid‑term strategy, and in‑quarter adjustments to maximize performance in a dynamic market. Translate market insights, competitive dynamics, and portfolio opportunities into clear, executable growth plays. Serve as a trusted advisor to Sales Leadership, shaping priorities, identifying risks, and driving accountability. Transformation & Growth Execution Identify, incubate, and scale strategic growth initiatives (e.g., acquisition, AI PC, workstation, services attach). Drive end‑to‑end integration of programs across sales, marketing, channel, and solutions teams. Remove structural barriers and accelerate execution to improve speed to market and seller productivity. Lead the business through change, continuously evolving operating models, processes, and tools. P&L Ownership & Performance Management Own REL PCSD business performance with accountability for revenue, profit, and share outcomes. Lead forecasting processes, including quarterly outlook calls and ongoing risk/opportunity management. Develop deep expertise in segment and product‑level P&L, including margin drivers and investment trade‑offs. Drive disciplined decision‑making on pricing, investments, and large deals to maximize long‑term returns. Data‑Driven Insights & Market Intelligence Establish a best‑in‑class business management system (BMS) with clear KPIs, inspection cadence, and transparency. Leverage internal and external data to generate actionable insights on performance, competition, and growth opportunities. Provide clear, executive‑level storytelling on business health, trends, and required actions. Cross‑Functional Leadership Align Product, Sales, Finance, GSC, Marketing, and Channel teams around a single, integrated business plan. Ensure inventory, demand planning, and supply strategies align with market opportunities and financial goals. Drive cross‑functional accountability for delivering results against commitments. Team Leadership & Talent Development Lead, coach, and develop a team of high‑performing Business Managers. Set a high‑performance culture focused on ownership, accountability, and continuous improvement. Build bench strength and elevate the team's capability in strategy, analytics, and executive engagement. Foster a culture of collaboration, innovation, and proactive problem‑solving. Basic Qualifications Bachelor's degree required; MBA or advanced degree preferred. 10+ years of experience across sales, business management, product, finance, or related roles. Proven track record of driving business outcomes (revenue, profit, share) in complex environments. Strong financial acumen with deep understanding of P&L management and forecasting. Preferred Qualifications Exceptional analytical and problem‑solving skills with a data‑driven mindset. Excellent executive communication skills and ability to influence senior stakeholders. Demonstrated ability to lead teams, drive transformation, and operate with high ownership and autonomy. Comfortable navigating ambiguity and making high‑impact decisions at speed. This position requires candidates to be based near our headquarters in Morrisville, NC and adhere to a 3:2 hybrid work schedule. This means three days on‑site for in‑person collaboration and two days remote each week, ensuring flexibility while maintaining strong team engagement. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. #J-18808-Ljbffr Lenovo