AP Specialist

Job Title

Accounts Payable Specialist

Job Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary:

The Accounts Payable Specialist provides frontline customer service and administrative support for the Accounts Payable department, serving as a key liaison between suppliers, club personnel, and Shared Services. Responsibilities include managing the AP email inbox, supporting invoice processing activities, assisting with vendor management initiatives, and providing support for the PCard program. This role plays an important part in ensuring efficient, accurate, and policy-compliant payment operations while delivering a high level of service to internal and external business partners. The Accounts Payable Specialist works collaboratively with AP leadership and team members to support departmental goals and service level expectations. This is a hybrid role requiring on-site presence at our Irving, TX office.

Day-to-Day:

AP Inbox & Customer Service

• Own and manage the primary AP email inbox, responding to vendor and internal customer inquiries in a timely and professional manner.
• Respond to inbound inquiries from internal and external business partners, ensuring issues are followed up on and resolved promptly.
• Manage customer service-related tasks such as scanning invoices and other documents.
• Invoice Processing Support
• Provide support to the invoice processing team, assisting with high-volume intake and review to maintain throughput and accuracy.
• Review and process invoices with a high degree of speed and accuracy
• Resolve business partner variances and process corrections via AP reclasses.
• Vendor Management Support
• Assist the Vendor Management Analyst by proactively contacting suppliers to obtain W-9s, banking documentation, and other required records. Track and follow up on outstanding requests and provide completed documentation to the Vendor Management Analyst for review and approval.
• PCard Program Support
• Serve as a point of contact for internal customer inquiries related to the PCard program, providing timely and accurate response
• Coordinate with cardholders and management to obtain required forms, acknowledgements, and supporting documentation related to the PCard program.
• Distribute PCards to approved cardholders in accordance with company policy and program guidelines.
• Reporting & General Support
• Assist with administrative tasks, reporting requests, and month-end activities assigned by management
• Complete daily tasks in accordance with Shared Services metrics and performance standards.
• Escalate issues, exceptions, or concerns to management in a timely manner and provide updates on assigned work as requested.
• Seek opportunities to improve processes that impact departmental goals and performance.
• Promote and demonstrate the mission, vision, and Core Values of Invited.
• Perform other duties and responsibilities as assigned.

About You:

PREFERRED SKILLS

• Highly organized and efficient, with strong attention to detail and the ability to manage a diverse portfolio of tasks accurately.
• Critical thinker who can address a wide variety of work assignments and adapt to an ever-changing environment.
• Excellent written and oral communication skills, including professional email composition.
• Proactive problem-solver with the ability to plan, prioritize, and meet deadlines with minimal supervision.
• Innovative and out-of-the-box thinker who thrives in a dynamic, fast-paced, team-based environment.
• Team player with a positive, can-do attitude and a collaborative mindset.
• Builds strong working relationships with colleagues, management, and leadership across office locations, including remote teams.
• Committed to delivering the highest quality service and continuously learning new skills.

QUALIFICATIONS & EDUCATION

• High School Diploma or equivalent required; some college preferred.
• 1+ years of Accounts Payable, accounting, customer service, administrative support, or related business experience preferred. Experience in a high-volume invoice processing environment.
• Shared Services experience preferred.
• Working knowledge of Oracle preferred.

ADDITIONAL NOTES

• Responsible for invoice processing within established timeframes, business rules, and policies to ensure accurate and timely supplier payments.
• Maintains filing and storage of records in accordance with company policy.
• Occasional overtime may be required throughout the year.

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.