Lead Solutions Analyst - Cloud Business Operations

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst within the JPMorganChase Cloud Business Operations team, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Cloud Business Operations team and is responsible for end-to-end financial management of public cloud spend, including cost allocation, monthly billing execution, and analysis of month-over-month spend drivers. Partnering closely with stakeholders across Finance, Accounting, Engineering, and LOB FinOps leads, the role translates complex cloud usage and financial data into clear insights and recommendations that support budgeting, forecasting, and strategic decision-making.

Job Responsibilities

• Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
• Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis and solution optioning, validating outputs and handling data according to sensitivity and security requirements.
• Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure
• Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives
• Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices and apply technical fluency in relevant platforms and approved tools to provide strategic guidance and innovative solutions for complex projects
• Promotes reuse-first, AI-assisted practices for analysis and documentation across the team, ensuring human review and alignment to delivery standards.
• Lead the analysis and allocation of public cloud costs, ensuring accurate and efficient financial management across the organization.
• Evaluate public cloud business opportunities, collaborating with internal teams to align financial strategies with organizational goals.
• Manage and execute standard monthly billing processes for public cloud providers, ensuring accuracy and compliance.
• Interpret financial data to understand changes in cloud spend, providing insights into the “hows” and “whys” of month-over-month variations.
• Collaborate with cross-functional teams to drive data-informed decision-making and support key business initiatives.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights, including data visualization using approved tools
• Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects
• Strong proficiency in Excel and data analysis, with the ability to handle large datasets and complex calculations.
• Knowledge of public cloud providers (AWS, Azure, Google Cloud) and cloud cost management tools.
• Ability to interpret and analyze financial data, providing strategic insights and recommendations.
• Excellent communication skills, with the ability to convey complex financial information to diverse audiences.

Preferred qualifications, capabilities, and skills

• FinOps certification and AWS Cloud Practitioner certification (or equivalent for Azure/Google) highly desirable.
• Strong understanding of cloud billing processes, financial reporting, and experience with cloud cost management platforms and tools.
• Proven ability to work collaboratively in a fast-paced, dynamic environment.
• Demonstrated ability to lead through change and manage ambiguity effectively.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.