Assistant Property Manager

Job Overview:

We are seeking a dedicated Assistant Property Manager who is committed to a long-term career in property management. The ideal candidate will be an analytical thinker with exceptional organizational skills and a strong eagerness to learn. Success in this role requires thriving in a fast-paced, dynamic environment. The position is works alongside a team of Assistant Property Managers, Leasing Agents, and Maintenance Technicians.

Requirements:

• Resourceful problem solver who thrives in a fast-paced environment.
• Highly detail-oriented with strong multitasking and organizational skills.
• Professional, positive, and optimistic attitude.
• Excellent verbal and written communication and interpersonal skills.
• Previous property management or real estate experience preferred.
• General maintenance knowledge is a plus.
• Proficiency in the Microsoft Office Suite.
• College degree preferred.
• Must have basic computer knowledge.
• Must be tech savvy in navigating and utilizing various project management software - We work with G Suite, Microsoft Office, Dropbox, Buildium, Asana, and T-Sheets (Quickbooks - Intuit).

Responsibilities:

• Manage a portfolio of assigned properties scattered across Chicago.
• Collaborate with a team of Assistant Property Managers.
• Responsible for maintaining daily, weekly, and monthly reports.
• Ensure residents and property owners are genuinely satisfied.
• Work closely with the in-house Maintenance Technician Team when coordinating daily work order tickets for all interior and exterior building repairs.
• Assist with arranging all move-in/move-outs.
• Maintain a positive tenant relations attitude.
• Manage tenant communications to include service repair requests.
• Communicate with outside vendors and contractors.
• Assist with onboarding new properties.
• Follow checklists and procedures implemented by upper management.
• Update required reports concerning move-out notices, activity, etc., on a daily basis, and provide information to the Operations Team.
• Organize and file all applicable reports, leases, and paperwork.
• Addressing and resolving resident complaints and concerns to maintain good tenant relations.
• Interacting with tenants regarding maintenance requests.
• Occasionally visiting the property sites to perform general inspections.
• Periodically answering after-hours phone calls to coordinate maintenance emergencies.

Our Company Values:

At High Fidelity Property Management, we embrace qualities that distinguish us in the industry. We are committed to delivering exceptional experiences to residents, guided by our core principles:

• Transparency
• Fairness
• Empathy

We thrive on challenges and consistently exceed expectations, solidifying our position as a market leader. Our diverse team celebrates individuality, fostering an environment where authenticity and determination flourish.

Job Type:

• Full-time position.
• Monday-Friday in-office, including one work-from-home day per week.
• Salary pay based on experience.

Benefits:

• 401(k): 3% employee contribution / we match 3%, we will also match up to 4% on employee contributions of 5%.
• BlueCross BlueShield medical insurance: employee pays 50% and employer pays 50%.
• BlueCross BlueShield dental insurance: employee pays 100%.
• Opportunities for advancement.
• Unlimited PTO, to include sick time.
• One work-from-home day a week.
• Staff lunches on Friday.
• Office closes early at 3:00 pm on Fridays.

***Please note, we take safety and security very seriously. All new hires must pass a criminal background check.

Our Company Culture:

Joining our company means accessing unparalleled resources and opportunities for growth within the real estate sector. As one of Chicago's fastest-growing companies, you'll be part of a collective effort that transcends individual contributions.

We prioritize internal advancement and provide extensive support for career progression. Our team benefits from cutting-edge technology, mentorship, and ongoing training, along with competitive benefits.

Our collaborative culture encourages a dynamic and unconventional approach to work and leisure. We're passionate about music, food, art, tattoos, architecture, and real estate, and we invite you to join us in shaping a fulfilling career in property management.

At High Fidelity Realty, we strive to raise the bar in the real estate industry by delivering the highest quality service and results. We provide a broad range of services — including property management, investor and rental resources, leasing, and brokerage — effectively becoming a vertically integrated, one stop shop for investors, owners, and residents.We’re not here to be the biggest firm — we’re here to be the best. That means ensuring we impart value within our products, that we keep our residents safe and happy, and that we foster rewarding experiences that benefit our clients. Whether it is finding that quintessential property or managing all aspects of property management, from maximizing rents and minimizing expenses to delivering timely and accurate accounting — we are here.Our clients can rest assured that we will never become complacent — we’re always looking for more ways to invest in our business to further improve the experience of our residents, owners, and team members.