Banquet Manager

Job Description As Banquet Manager, you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among your team. Responsibilities Consistently offer professional, friendly and engaging service Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed Address guest concerns and react quickly and professionally Train Supervisors in the absence of a trainer Provide coaching and support, including conducting performance evaluations Support the recruitment of Banquet team members Balance operational, administrative and colleague needs Conduct regularly scheduled departmental meetings Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized Manage the departmental budget Scheduling and payroll support for the Banquet department Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Benefits Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and Educational Assistance for further development Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee Qualifications Previous leadership experience in food & beverage required Computer literate in Microsoft Window applications required University/College degree in a related discipline preferred Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Demands This position requires continuous standing and walking throughout the shift Able to lift up to 50 lbs. EEO Statement Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V #J-18808-Ljbffr