Receptionist - State Farm Agent Team Member

Responsive recruiter Benefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened in 2022 and has quickly grown into a strong team of eight. I bring over 30 years of experience with State Farm, including roles as an agent, sales leader, and in operations, which has helped shape a well-rounded and growth-focused approach to leading the team. I'm a graduate of Hampton University with a degree in Business Management and a proud parent of two high school sons. I stay actively involved in their sports and value the importance of teamwork both at home and in the office. I also come from a strong State Farm family background. We stay connected to the community through participation in State Farm-sponsored events and local initiatives. For our team, we offer a strong Aspirant program focused on developing future State Farm agents, reimbursement for licensing costs, and a commitment to work-life balance. Our office culture is driven, supportive, and growth-oriented. We're looking for someone who brings drive, self-awareness, integrity, and competitiveness - someone who wants to grow, take ownership of their success, and be part of a team that is building future leaders. ROLE DESCRIPTION: Walter Jones - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects. QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems. Compensation: $40,000.00 - $45,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Parkville, MD and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.