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Helpdesk Support Specialist Path to Tier 3 & Systems Eng

WizeHire

A technology support company in Austin, TX is seeking a Helpdesk Support Specialist to provide first-level technical support to end users. This role involves diagnosing and resolving hardware, software, and network issues, serving as the primary contact for IT support requests. Competitive compensation and benefits such as medical, dental, and vision coverage, along with paid time off and a clear career growth path are offered. This position is not remote or hybrid. #J-18808-Ljbffr WizeHire

Vacancy posted 5 days ago
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