Helpdesk Support Specialist Path to Tier 3 & Systems Eng
WizeHire
A technology support company in Austin, TX is seeking a Helpdesk Support Specialist to provide first-level technical support to end users. This role involves diagnosing and resolving hardware, software, and network issues, serving as the primary contact for IT support requests. Competitive compensation and benefits such as medical, dental, and vision coverage, along with paid time off and a clear career growth path are offered. This position is not remote or hybrid. #J-18808-Ljbffr WizeHire
Vacancy posted 2 hours ago
Similar jobs that could be interesting for youBased on the Helpdesk Support Specialist Path to Tier 3 & Systems Eng in Austin, TX vacancy
- ...The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing, troubleshooting, and resolving... ...holidays Training and certification opportunities Clear career growth path into Tier 2, Tier 3, or systems engineering roles #J-18808-Ljbffr...Suggested
WizeHire
Austin, TX4 days ago $55k - $65k
...range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to... ...people skills. If you’ve been stuck in a helpdesk-only role and want to step up into... ...ll Do Be the go-to tech at client sites 3–4 days a week—solving issues face-to-face...SuggestedFull timeWork at officeFlexible hours3 days per week1 day per weekBowman Williams
Austin, TX1 day ago- ...information. D.R. Horton, Inc. is currently looking for a System Support Specialist II . The right candidate, with some supervision, acts as a key... ...operation M-F 7:00am-7:00pm Central, and Saturday 10:00am-3:00pm Central. Work an 8‑hour shift Monday - Friday with team...SuggestedImmediate startMonday to FridayShift workRotating shift
$45k - $55k
...Job Description Job Description The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing... ...certification opportunities Clear career growth path into Tier 2, Tier 3, or systems engineering roles Compensation: $45,000 - $55,00...Suggested- Title: Computer Support Specialist - Intermediate Location: Austin... ...tools and ticketing systems. Site visits and... ...impacting users, working with Tier II/III support.... ...unresolved issues. Handle Helpdesk calls, record work... ...Experience: High school/GED 3+ years of PC...SuggestedFull timeContract workRemote work
- ...trafficking, helps victims of crime, protects our constituents, and runs the most effective Child Support Enforcement program. Performs highly complex (senior level) computer systems support work in a help desk setting for the Office of the Attorney General (OAG) Child...Work at office
- ...enabling data-driven decisions, Rethink supports our customers as they help companies... ...phenomenon. Job Description The Product Support Specialist (Tier II) at Rethink is a client-facing,... ...meetings and online support ticket system Supply product information, troubleshoot...Casual workLive inWork at office
- IT Support Specialist - Austin (5 days onsite) Temporary (could be 1 to 3 month Contract) Position Summary The IT Support Specialist... ...technical assistance and system support to internal users, ensuring... ...Support & Troubleshooting Provide Tier 1 and Tier 2 technical support...Contract workTemporary workWork at officeRemote work
$85k - $95k
...Overview Galapagos Federal Systems, LLC is seeking a skilled and customer-focused Computer Support Specialist to join our team. This is an exciting opportunity to work in a... ...technical solutions. Key Responsibilities Provide Tier II/III technical support to end users by...Work at officeRemote workRelocationFlexible hoursHonu Inc
Austin, TX5 days ago$50k - $55k
...Help Desk Support Level I – Onsite (Cedar Park, TX) Pay: $50,000 – $55,000 annually Express... ...clients across the U.S. Respond to helpdesk tickets, diagnose, and resolve issues promptly... ...hardware, software, network, and systems-related issues. Escalate complex problems...Full timeWork at officeRemote workExpress Employment Professionals of Round Rock, TX
Round Rock, TX1 day ago- ...information base, established procedures, and cross-functional collaboration to support timely restoration and minimize business impact. Roles & Responsibilities: Monitor Schwab systems for anomalies, indicators of instability, and potential service‑impacting events;...
- A state legal agency in Texas is seeking a Senior IT Support Specialist to provide complex technical assistance in a help desk setting. The ideal candidate will demonstrate excellent customer service skills while assisting users with IT-related problems. This role encompasses...
- Flash is seeking a Service Desk Specialist to enhance customer service... ...issues. This hybrid role requires 3 days in the Austin office... ...documentation within their Freshdesk system. The ideal candidate will... ...skills, a client-facing support background, and an ability to...Work at office
- Job Description Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat. Signal Support Systems Specialists are responsible for integrating...Part timeLocal areaWeekend work
$25.78 - $37.27 per hour
...Representative, Senior provides advanced technical support for users of enterprise IT services in a... ...diagnostics across hardware, operating systems, productivity and collaboration tools,... ...while coordinating with higher‑tier teams to drive resolution and meet service...Contract workWork experience placementWork at officeRemote work- ...operations and data into a centralized system of record, enabling... ...federal agencies rely on Ontic to support security programs such as... ...LinkedIn. Who You Are The IT Support Specialist is the friendly, in-office... ...documentation Required Qualifications 3+ years of hands‑on IT support...Work at officeRemote workHome officeMonday to FridayFlexible hours
Ontic Technologies
Austin, TX2 days ago $75k - $80k
...Position: Information Technology Systems Support Specialist II Duration: FTE Work Location: Austin, TX - onsite 5 days per week Pay: $75,000-80,00... ...management standards. Qualifications Bachelor’s degree and 3+ years of relevant IT support experience, or equivalent combination...Remote workAddison Group
Austin, TX1 day ago$40k - $45k
...member contributes to the care we provide. We are seeking a Tier 1 Tech Support Specialist who will embody these values while offering excellent... ...employees, ensuring all required software is installed and systems are ready for use. Utilize Remote Monitoring and...Live inLocal areaRemote workGrabJobs
Austin, TX4 days ago- Rethink in Austin, Texas, is looking for a Product Support Specialist (Tier II) to provide exceptional support to clients in the Commercial Real Estate sector. This role requires a client-centric individual who can efficiently manage escalated support cases while maintaining...
$85k - $112.5k
...WHAT YOU’LL DO The Support Engagement Lead is a member... ...communicator and top-tier problem solver! You have... ...based proficiency level) ~3-6 years of client-... ...Zendesk or similar ticketing system ~ Technical knowledge... ...supported by formal career pathing, learning platforms, and...Full timeContract workWork at officeFlexible hoursBraze
Austin, TX17 hours ago- ...our clients face and to improve the systems and processes MicroVentures uses.... ...you will learn the role of an Investor Support Specialist through the tier 2 of our training program Weekly coaching... ...Your First Year Looks Like - Phase 3: Ongoing training and coaching...Immediate start
MicroVentures
Austin, TX5 days ago - ...experiences? As our L2 IT Support Specialist , you will be the... ...our technology support system. This is a high-impact,... ...the primary expert for Tier 2 technical escalations... ...Proven Experience: 2–3 years of success in an IT support or helpdesk role, ideally within a...Full timeWork at officeRemote work
- ...employer side of a benefits platform and supports customers through more technical, data-driven... ...issues by working through data, system behavior, and internal tools Partner with... ...workflows Background We're Looking For ~3+ years supporting a complex platform (...
ExtendMyTeam
Austin, TX4 days ago - ...experienced and detail-oriented Customer Support Specialist to join our Employer Servicing team. In... ...benefits platform and the complex technical systems that power it. You'll work directly with... ...Background we're looking for ~3+ years in customer-facing operations or...
thatch
Austin, TX4 days ago $3,793.41 - $5,921.25 per month
...TCCO offers a unique and impactful career path. TCCO offers a comprehensive benefits... ...employees. Functional Title: Management Support Specialist Job Title: Program Specialist II... ...Salary Group: TEXAS-B-18 Salary Range: $3,793.41 - $5,921.25 Pay Frequency:...Full timeTemporary workPart timeWork at officeShift workTexas Health and Human Services Commission
Austin, TX2 days ago- ...United States | Posted on 03/16/2026 The CRM Support Specialist provides day-to-day support for the... ...Customer Relationship Management (CRM) system (Zoho). This position focuses on troubleshooting... ...vendors when needed. Requirements 1–3+ years of experience supporting or...
Patten Title Company
Austin, TX2 days ago - ...Support Specialist at Apkudo – Where Innovation Meets Fun! Location: Nashville, TN - 100% Onsite... ...maintenance and testing support systems. You will help lead the triage process... ...effectively when escalating to the next tier or level. Comfortable with virtual communication...Temporary workCasual workLocal areaRemote workVisa sponsorshipFlexible hoursShift work
GrabJobs
Austin, TX5 days ago $56k - $72k
...Overview Orrick currently has an excellent opportunity for a Support Specialist III in the Austin, TX office. Are you a creative, high-... ...customer service to attorneys and staff on all Firm computer systems. Additionally, the specialist may be asked to work on special...Temporary workWork at officeRemote workFlexible hoursOrrick
Austin, TX2 days ago$5,000 - $5,833.33 per month
...administered by the Employee Retirement System of Texas (ERS). To learn more about all... ...Texas Jobs. Functional Title: CMIS Support Specialist Job Title: Program Specialist IV Agency... ...year college or university is required. 3 years of experience supporting...Full timeTemporary workPart timeLocal areaRemote workShift workDay shiftTexas Health & Human Services Commission
Austin, TX1 day ago- ...Support Specialist Duration: 6 months contract (High chance of Extension) Location: MPK or Austin... ..., TX Work week- Wednesday - Sunday with 3 days onsite Pay Range: $25-31/hr on W2... ...proactively identify emerging trends and mitigate systemic issues while on call. 3 Cross-Functional...Contract workImmediate start
Pride Global
Austin, TX4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Helpdesk Support Specialist Path to Tier 3 & Systems Eng. Be the first to apply!
Related searches
- patient support associate Austin, TX
- recruiting support specialist Austin, TX
- sales support representative Austin, TX
- application support associate Austin, TX
- executive IT support specialist Austin, TX
- system support specialist Austin, TX
- support services specialist Austin, TX
- field support representative Austin, TX
- patient support specialist Austin, TX
- support services associate Austin, TX