Partner Manager

Who We're Looking For - Partner Manager

Clearlink is looking for a Partner Manager to join our team which sits within the broader Partner Management organization. This team manages and grows Clearlink's relationships with leading ISPs, home security providers, and satellite service companies powering the performance marketing experiences that connect consumers with the right home services at the right moment.

This is a relationship-first, results-driven role. You'll own a portfolio of active provider partnerships, serving as the primary day-to-day contact for your accounts while proactively identifying and executing opportunities to grow revenue and performance. You will work cross-functionally with internal marketing, analytics, and operations teams to ensure partners are set up for success and consistently hitting both internal, and external goals.

This role is ideal for someone who is comfortable balancing relationship management with data-driven decision making - someone who can build strong partner trust while digging into performance metrics to surface the right opportunities at the right time.
The Impact You Will Make

Partner Relationship Management

• Serve as the primary point of contact for a portfolio of ISP, home security, and/or satellite provider partnerships, managing day-to-day communication and long-term partner retention and growth
• Build and maintain strong relationships with partner contacts at mid and senior levels, acting as a trusted resource and advocate within and for Clearlink.
• Participate in regular business reviews and performance recaps, preparing data-driven summaries and presenting findings to partners and internal stakeholders.

Performance Management & Revenue Growth

• Monitor partner KPIs including sales volume, conversion rates, revenue, and margins; proactively flag trends and lead coordination across both marketing and sales teams to course-correct or capitalize on opportunities.
• Identify and execute initiatives to grow revenue from existing partner relationships, including optimizing compensation structures, pursuing incremental incentives, and promoting higher-value product tiers.
• Collaborate with analytics and finance teams to build models and forecasts for internal and external planning, and for decision making.

Operational Excellence

• Oversee the marketing and digital "buyflow" for assigned partners - ensuring accurate placements, correct API integrations, and compliance with partner brand and regulatory requirements.
• Coordinate with internal legal, compliance, finance and operations teams to manage the administrative lifecycle of partnerships, including contract amendments, commission reconciliation, invoicing, etc.
• Help onboard new partners and ensure smooth integration, partnering closely with technical, sales and marketing teams.

What You Bring

Required Qualifications

• 3-5 years of experience in account management, partnerships, or business operations, ideally within telecom, home services, internet service providers, or a related industry.
• Strong analytical skills with proficiency in data and reporting tools (e.g., Excel, Looker, or similar BI platforms); comfortable building performance summaries and identifying trends in data.
• Familiarity with performance-based compensation models such as CPA, CPL, or CPC and an understanding of the inputs that skew revenue on each model.
• Excellent written and verbal communication skills, with the ability to present data-driven narratives clearly to partner contacts and internal leadership.
• Strong project management instincts - able to manage multiple partners and internal workstreams simultaneously without dropping details.
• A proactive, ownership-oriented mindset: you don't wait to be told what to do, you identify what needs to happen and engage the necessary resources to get it done.

Preferred Qualifications

• Direct experience working with large-scale ISPs, mobility carriers, or home services
• Experience in performance marketing and sales on a CPA or CPL models
• Working familiarity with APIs, digital integrations, and how data flows between marketing platforms and partner systems.

Perks That Set Us Apart

• Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
• Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
• Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
• Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we're paid weekly too!)
• Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 9 weeks after one year of employment.
• Generous Paid Holidays: Celebrate cultural diversity with additional flex holidays in addition to our company paid holidays.
• Flex Schedule: This is a hybrid role. Expect in-office collaboration on Tuesdays and Thursdays, with Wednesdays designated as a flex day based on team and manager needs. Remaining workdays are remote, depending on role requirements.
• Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).
• Employee Resource Groups (ERGs): Join us in fostering connections, celebrating diversity, and providing a supportive community for all.

At Clearlink, we go beyond the basics, ensuring your experience with us is not just professionally fulfilling but personally enriching too.

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink.

• Once your application is submitted, we will review it and be in touch
• 30-min phone call with the Recruiting Team
• 30-min - 1 hour interview with the Hiring Manager
• 30-min - 1 hour interview with a Clearlink Panel

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

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Why Work For Us

Since 2001, Clearlink has been dedicated to fostering growth and embracing opportunities. Our mission is to strengthen our workforce to build brands that guide users and customers toward decisions that enhance their lives. We encourage our employees to "Act as an Owner" - to voice their thoughts, share innovative ideas, and authentically bring their whole selves to work. Join us in our forward-thinking and inclusive community, where your expertise, background, and unique perspective are always valued.

Clearlink Partners & Awards:

• Partnered with The Period Project for easy access to menstrual hygiene products.
• Awarded the 2022 Shatter List for breaking glass ceilings in technology.
• Received the 2023 Women's Leadership Institute Award, pledging to elevate women's leadership.

Clearlink Values (CLEAR):

• Create Community
• Learn & Grow
• Embrace Opportunity
• Act Like An Owner
• Respect Every Person

Committed to accessibility, we encourage you to share any accommodation needs during the application or employment process. Your unique strengths matter, and we are dedicated to providing the necessary support for your success at Clearlink.