Senior Leave Management Coordinator

Senior Leave Management Coordinator

Daikin Comfort Technologies Manufacturing, L.P., is seeking a skilled individual for our Senior Leave Management Coordinator position with our Human Resources organization at our Daikin Texas Technology Park location in Waller, Texas. The Senior Leave Management Coordinator is responsible for the end-to-end administration, compliance, and continuous improvement of the organization's leave of absence programs. This role serves as a subject matter expert on leave laws (FMLA, ADA, state/local regulations) and partners closely with HR, Benefits, Legal, and business leaders to ensure consistent, compliant, and employee-focused leave management processes.

Position Responsibilities may include:

• Oversee the full lifecycle of employee leave cases from intake through return-to-work, ensuring timely and compliant execution
• Lead administration of FMLA, ADA, PLOA, MLOA, and related leave/disability programs
• Manage all ADA accommodation intakes: gather documentation, initiate ADA files, collect initial information, and hand off to the ADA Specialist.
• Track and manage ADA-related cases in HRIS system, appropriate spreadsheets, and employee files.
• Coordinate and manage return-to-work (RTW) cases with permanent restrictions.
• Handle leave as accommodation for employees' ineligible for FMLA.
• Identify trends and recommend process improvements, automation, and efficiencies
• Utilize HRIS/reporting tools to analyze leave volume, duration, and compliance risk
• Drive consistent documentation and communication standards
• Support a smooth and timely return-to-work process
• Mentor or provide guidance to coordinators or junior staff
• Maintain accurate tracking systems (HRIS system, spreadsheets, employee files) for ADA, PWFA, WC and leave-related cases.
• Ensure all tickets and email communications are updated within a 48-hour turnaround window.
• Send reminders to ADA employees that need to recertify and employees that are pending documentation.
• Coordinate religious accommodation intakes and initiate the review process.
• Update HRIS systems for leave cases (ADA, PWFA, Religious) and send out communications.
• Coordinate Pregnant Workers Fairness Act (PWFA) accommodation intakes and initiates the review process.
• Review any workplace accommodation with ADA Specialist to start interactive processes.
• Coordinate employee lactation room access, scheduling, and usage.
• Respond to initial leave requests within five business days across all intake channels and conduct in-person leave intakes as scheduled.
• Perform other duties and projects as needed to support business needs.

Nature & Scope:

• Works within well-defined instructions
• Uses established procedures and works under supervision to perform assigned tasks
• Work is closely supervised

Knowledge & Skills:

• Adapts procedures, processes, and tools to meet the requirements of the role
• Advanced communication and stakeholder management skills
• Deep understanding of FMLA, ADA
• Effective verbal and written communication skills
• Actively prioritizes customers and team members in decision making
• Proficient computer skills – MS Office – Excel, Outlook, Word and PowerPoint
• Experience with HRIS systems/platforms
• Ability to focus, high level of attention to detail and accuracy of information
• Demonstrate good judgement and problem-solving skills
• Effective organizational and time management including priority setting skills
• Work independently in a fast-paced environment with changing priorities
• Demonstrated ability to deal with confidential and sensitive information
• Ability to work flexible schedule when necessary
• Strong mathematical, technical and analytical skills along with keen attention to detail
• Ability to handle a heavy workload and ability to prioritize
• Ability and willingness to take on additional responsibilities.

Experience:

• 4+ years of leave administration experience, preferably in a high-volume manufacturing environment
• Leave administration experience in a large company highly preferred

Education/Certification:

• High school diploma or GED equivalent
• Bachelor's degree preferred in HR, business or related field
• Professional certifications, SHRM or leave/benefit certification a plus

People Management: No

Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To: Supervisor, HR

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.