Accounts Receivable Specialist

Major Responsibilities/Activities:

• Manage accounts receivable collections and interact with customers regarding collection matters and dispute resolution.
• Resolve customer disputes and account discrepancies with accuracy and professionalism.
• Prepare monthly reports on AR aging, cash receipts, and collections.
• Reconcile customer statements, research issues, and resolve discrepancies with customers.
• Match documents for payment, review account data, and ensure correct general ledger coding.
• Ensure accurate billing and timely collection of outstanding amounts.
• Coordinate with the Finance team on processing refunds, resolving inconsistencies, and addressing discrepancies in customer accounts.
• Resolve payment discrepancies and maintain accurate billing accounts and records.
• Collect past-due invoices, which is a top priority, and perform account reconciliations and analysis to ensure accuracy.
• Review orders over credit limits and respond to customer inquiries as needed.
• Contact customers and business partners regarding overdue payments, document collection activities, and maintain accurate records of debts collected.
• Analyze collection reports to identify issues impacting payment and develop appropriate follow-up actions.
• Create and maintain documentation files for customer activities.
• Utilize SAP and Excel, as needed, to research and resolve issues.
• Possess excellent customer service skills and communicate effectively with company personnel and/or vendors regarding payment approvals, questions, discrepancies, and issues.
• Support and provide backup to the Credit Team while managing constantly changing account information.
• Maintain strong organizational skills while effectively managing multiple priorities and deadlines.
• Demonstrate strong Excel skills to analyze account information, create reports, research and resolve discrepancies.

Minimum Requirements:

• Three to five years of experience processing a large volume of full cycle accounts payable activities
• Must have both AR and collections experience
• Knowledge of SAP or other comparable ERP system
• Excellent organizational skills
• Strong Excel and Microsoft Office skills, including the ability to create, design, manipulate, and link worksheets.

• Outstanding capacity for managing multiple priorities and producing results in a short amount of time.
• Strong analytical and problem-solving skills.
• Ability to resolve customer disputes, account discrepancies, and payment issues accurately and professionally.

Essential Mental Functions:

• Work independently but allow for collaboration Confidentiality and accountability
• Collaboration and teamwork
• Attention to detail and analytical thinking
• Ability to work autonomously with limited supervision
• Multi-tasking and patience
• Ability to communicate effectively with all employees
• Ability to resolve accounting related issues

Essential Physical Functions:

• Ability to safely go up and down stairs
• Ability to bend, lift and carry at least 30 lbs

Additional Comments:

As an international corporation Hörmann LLC prizes diversity in all positions; therefore, candidates with second language ability especially in Spanish or German will be given additional consideration; however, fluency in English is required.


Hörmann LLC offers a comprehensive, competitive benefit package including medical, dental, vision, life and supplemental insurance plans, 401(k) with employer match, as well as vacation and holiday pay.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.