Service Advisor

Service Advisor PositionJim Shorkey Wexford Kia is in search of a Service Advisor to join our growing team. Service Advisors are effectively communicating between the customers and our Service Technicians. In order to be successful, you should have excellent customer service, interpersonal, and communication skills.Your responsibilities would include:Greeting our customersActively listening to customers needs and scheduling appointments when neededConsulting mechanics regarding necessary repairsProviding customers with information and advice on their vehicleUsing your knowledge of our products and services to sell or provide in-depth information about available parts and service options to our customersMaintaining positive customer relationship to ensure repeat businessBenefits we offer YOU:Medical, dental, vision, disability insurance, life insurance, and 401K + matchEmployee discountPaid company issued uniforms.No SundaysPaid Vacation and HolidaysRequirements:Experience in the automotive industry is preferredStrong communication skillsBasic knowledge of computer programs including word processing and database tools.Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly.Exceptional customer service skills based on experience.Prior service department experience in a dealership is a plus